Assistant Vice President for Facilities Operations and Services

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Job Summary

Reporting to the Associate Vice President of Facilities, the Assistant Vice President for Facilities Operations and Services is responsible for providing overall strategic leadership, coordination, and oversight for the development, maintenance, and repair of campus facilities and infrastructure and the delivery of transportation and logistical services. Responsibilities include energy and utility management, physical plant operations, co-generated electricity and steam, chilled water, skilled trades, grounds maintenance, and custodial as well as facilities services including sustainability programs, service center, shipping and receiving, domestic and export shipping, processing and delivery of U.S. and campus mail, facilities procurement, vehicle and transportation management, and commuter services.

This position is directly responsible for ensuring that efficient and effective operations and services are provided in support of the research and education mission in academic and administrative buildings comprising 4.75 million square feet on a 127-acre campus. The Facilities Operations and Services organization has approximately 275 professional and trade staff members and oversees annual operating budgets of $23 million, a utilities operation/recapitalization budget of $31 million, and $9 million in infrastructure sustainment, repair, and modernization. The successful candidate will have extensive management experience in a complex, fast-paced organization with focus on customized solutions in a highly specialized research environment.

This is an Essential Reporting position. An employee designated as essential reporting has essential job skills that are needed for response and recovery and is expected to report to Campus as soon as possible.

Essential Job Duties

• Develop and implement strategic, business, financial, and operational plans for the Facilities Operations and Services organization to ensure proper coordination and effective management and employment of resources in support of the Institute's mission, goals, and objectives.
• Continuously evaluate business processes to ensure that the department is providing effective and efficient services to the Institute. Leverage data analytics and develop KPIs to review trends, costs, and opportunities to improve business operations and develop short- and long-range facilities, infrastructure, and utilities plans to effectively meet mission needs.
• Promote teamwork among the staff and other areas of the campus and develop an organizational culture where employees feel empowered and valued.
• Work cooperatively with the campus community to ensure that facilities operations and services are consistently responsive to the needs of the Institute and ensures the continuity of the Institute's mission of education and research.
• Implement progressive strategies to instill and maintain a culture of safety within Facilities Operations and Services
• Oversee long-term planning, production and distribution of all campus utilities including establishment of requirements, budgets, priorities, and delivery schedules and managing associated contract development for service solutions or infrastructure development.
• Sustainability Programs: Oversee campus sustainability programs. Provide leadership and integrate sustainability and resiliency into our core operating practices, plans, and projects. Improve sustainable supply chain management, enhance security and resilience for critical facilities and missions, and focus on lifecycle cost analysis for investments in facilities among other sustainability and resiliency initiatives. Establish plans to improve energy efficiency, improve energy use intensity and integration of renewable and clean energy technologies, improve energy resilience in facilities, and coordinate long-term plans/strategies with city and regional officials and stakeholders.
• Emphasize exceptional customer service and proactively communicate with the campus community about services provided.
• Develop and implement short- and long-range facilities goals and plans relating to building maintenance, preventative maintenance, deferred maintenance and modification, renovation, and repair of campus facilities, building systems, and grounds.
• Oversee the stock and flow of resources including repair parts and supplies and service contracts to support facilities operational units.
• Oversee supply of laboratory gases in support of academic research.
• Manage transportation services including fleet management, moving, and hauling services, vehicle maintenance and repairs, and fueling.
• Perform as Deputy Incident Commander in the Emergency Operations Center when activated and for exercises and drills.
• Perform other functions as directed by the Associate Vice President of Facilities.

Basic Qualifications

• Candidates must have a BS degree in engineering, science, or other related technical field.
• Minimum 10 years of experience in operations or facilities management including a significant period as a manager.
• A strong vision for modern facilities management including the integration of work management systems, controls technology, analytics, and predictive maintenance.
• Demonstrated facilities management experience with a view toward sustainability.
• Demonstrated experience with project management, and delivering projects on time and on budget.
• Thorough understanding of business operations and managing budgets.
• Successfully led, supervised, and developed a large staff to provide high quality facilities solutions and services.
• Be capable of responding 24/7 by phone, if needed, to resolve facilities issues.
• Demonstrated commitment to proactive customer service.
• Excellent verbal and written communication skills with the ability to articulate technical objectives and strategies effectively to all audiences, including the ability to develop and maintain close relationships with the campus constituency and the workforce.
• Highly developed interpersonal and organizational skills and demonstrated ability to work with a demanding client base and all levels of management and staff.
• Understanding of building systems and energy management systems.
• Experience in process engineering and process improvement.
• Working knowledge of federal, state, and local codes and regulations including compliance with OSHA and workplace safety standards.
• Ability to lead operations team in disaster response activities in accordance with FEMA guidelines.
• Must be proficient with Microsoft Windows, Office Suite, and web-based programs.
• Strong ability to mentor and develop staff to promote professional growth and technical competency.
• The selected candidate must pass a pre-employment criminal background investigation.

Preferred Qualifications

• Master's degree in a related discipline or equivalent experience preferred.
• PE, LEED AP, PMP, or a related industry certification.
• Certified Educational Facilities Professional (CEFP).
• FEMA course completions or certifications.

Required Documents

• Resume.