Accounts Receivable Analyst- Hybrid

Ingersoll Rand
life insurance, paid time off, 401(k)
United States, Illinois, Quincy
Dec 08, 2024
Accounts Receivable Analyst- Hybrid BH Job ID: 1805 SF Job Req ID: 11942 Accounts Receivable Analyst- Hybrid Job Title: Accounts Receivables Analyst Location: Quincy, IL About Us Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com. Job Overview The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers for Ingersoll Rand locations served by the Davidson, NC shared service center. An essential element of this role will include building effective customer relationships and collaborating with internal and external business partners to maximize collections. Responsibilities Responsible for using available collection software tools (Getpaid) to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO). Manage domestic and/or international accounts receivable accounts by analyzing, identifying, and reporting problem accounts. Monitor past due customer accounts, contact customers, and resolve issues that may delay timely payment. Initiate contact with customers who have delayed payments and finding out reasons for delays is also part of their role Identify issues for escalation and request credit holds. Responsible for developing and maintaining business relationships with customers and sales office personnel. Responsible for customer account reconciliation and identifying and tagging disputed items within assigned portfolio. Tracking and ensuring timely clearing of these disputed items is required. Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required. Ensures timely and accurate responses to customer inquiries, documentation issues, billing errors, payment application errors, disputes, program changes, and new sale requests/opportunities. Requirements PC literacy and basic Microsoft Office literacy required. Core Competencies Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants, and customers. Excellent written and oral communication skills required. Must possess strong organizational skills with the ability to multi-task and to plan work/tasks daily, weekly, and monthly. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is necessary. This individual must embrace change and be willing to work as a change agent to continually improve the collections process. Financial Literacy and Accounting Principles: A strong foundation in financial literacy and accounting practices is crucial. Understand general accounting procedures, billing processes, and financial reporting to accurately track invoices, record payments, and manage the accounts receivable Attention to Detail and Accuracy: Meticulously review financial records, including invoices, payments, and reconciliations. Attention to detail ensures accuracy, minimizes errors, and maintains compliance with financial standards. Technological Proficiency: In the digital age, familiarity with accounts receivable software, proficiency in spreadsheet programs (such as Microsoft Excel), and adaptability to new financial technologies are essential. Analytical Thinking: Interpret complex financial data, recognize patterns, and make informed decisions. Analytical abilities help identify discrepancies and optimize processes. Customer Service Skills: Effective communication with customers, especially when handling overdue accounts, is vital. Diplomacy and empathy contribute to successful collection Preferences Bachelor's or Associate's in Finance, Accounting, or other Business degree preferred. 1-3 years' experience in finance or customer service, collections preferred. Strong math aptitude with attention to detail and accuracy. Strong customer service and general office experience preferred. SAP/Oracle experience preferred. Travel & Work Arrangements/Requirements Hybrid What we Offer- At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit www.IRCO.com. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. APPLY NOW CURRENT EMPLOYEES: Please log into our system to apply