Associate Director of Meetings & Events

Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.

What Were Looking For: A tenured event management professional to support the Director of Meetings & Events in leading the Meetings & Events Team. The Associate Director of Meetings & Events will cultivate a collaborative and inclusive work environment and fill a mentorship role for junior team members. In addition to the overall team support, the person in this role will provide outstanding levels of service for a variety of meetings and events with the goal of driving revenue and repeat business.

Who You Are:

* An established leader, a culture champion, an advisor and an advocate

* Effective communicator, leading with professionalism and empathy

* Creative solution seeker that exercises flexibility to determine best outcomes

* Relationship builder with a dynamic approach to developing connections

* Forward thinker with an analytical approach to drive positive progress

* Detail-oriented while maintaining a big picture focus

* Collaborator who excels in an exciting, ever-evolving environment

What Youll Be Doing:

* Manage high-profile, complex, or large programs and events requiring a skilled event professional to service

* Partner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing

* Implement Loews Hotels Meetings & Events Standards and Best Practices

* Participate in Group Room Block Strategy pick up meetings, group rooms forecasting, etc

* Facilitate training for Meetings & Events department

* Monitor managers production and timeliness for completion and accuracy of BEO, resumes, diagrams, etc

* Advocates for and contributes to Catering productivity, revenue and strategy

* Support Director of Meetings and Events in reviewing group turnovers and assigning group business to maintain balanced workload distribution

* Participate in banquet menu updates, revisions, and pricing strategy

* Build Banquet Event Orders, Diagrams, Group Resumes, and other event related documentation for operational execution

* Schedule pre- and post-convention meetings with assigned groups, and attend all pre- and post- convention meetings for all team member groups should Director not be available

* Prepare recap information at the end of the meeting or convention, comparing forecasted room pickups and meeting/function guarantees with actual figures

* Lead team in efforts to drive re-booking and return business

* Conduct comp set analysis and adjust pricing strategy and positioning based on results

* Attend internal meetings to include resume review, BEO Meeting, staff meeting, etc.

* Provide onsite support and partnership to in-house groups including presence at major group functions, to meet client needs and expectations for a successful event.

* Serve as backup for Director in department leadership responsibilities, including conducting internal meetings and submitting reports as needed, assigning groups, managing hourly schedules, etc.

* All other duties as assigned

Your Experience Includes:

* Minimum six years progressive Meeting, Event, and/or Catering Sales Management experience in a full-service hotel environment

* Prior large-volume, upper upscale hotel experience preferred

* Certified Meeting Planner Designation Preferred

* Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie Delphi, Cvent, Social Tables, Opera, etc)

* Able to work a flexible schedule including weekends and holidays

What We Offer:

* This is a bonus eligible position

* Competitive health & wellness benefits, 401(K) & company match

* Hybrid remote-eligible work policy

* Paid Sick Days, Vacation, and Holidays

* Training & Development opportunities, career growth

* Tuition Reimbursement

* Employee Hotel Rates

* Other discounts and more