New 
Global Senior Learning & Development Manager
 Microsoft | |
remote work
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 United States, Washington, Redmond | |
 Jan 10, 2025 | |
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OverviewAt Microsoft, we are dedicated to empowering every individual and organization on the planet to achieve more. Our culture fosters a growth mindset, celebrates excellence, and encourages everyone to bring their authentic selves to work every day. By joining us, you'll contribute to life-changing innovations and make a difference in the lives of billions globally. Come join our dynamic Cloud Operations and Innovation organization at Microsoft and play a pivotal role in shaping the future of our company! As our Global Senior Learning & Development (L&D) Manager, you will take on a broad range of responsibilities, including consulting, driving engagement in all global L&D initiatives, program management, change management and facilitation. You will serve as a trusted advisor to business leaders on various learning and capability development matters for our hyperscale global cloud business. In this key role, you will take on multiple responsibilities. Leveraging your expertise as a Subject Matter Expert with a demonstrated track record in Learning and Development within large-scale multinational organizations, you will provide consultation, lead program planning and development, foster collaboration with stakeholders and employees, analyze program success through metrics, review content, oversee program execution, and offer coaching support. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is located in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.This role is eligible for hybrid or remote work, up to 100%.
ResponsibilitiesYou will be involved in the entire employee learning journey, from conducting learning/capability needs analysis, understanding unique needs to designing customized solutions, and facilitation of learning experiences. Additionally, you'll collaborate with internal and external partners, utilizing your program management and consulting skills to establish yourself as a trusted advisor.You bring a hands-on approach, actively contributing to the execution of business initiatives and driving successful implementation. You excel at designing learning strategies and delivering engaging, interactive skills training sessions that resonate with learners. Additionally, you possess the confidence and communication skills to build relationships with senior stakeholders.To further enhance your impact, you demonstrate a keen eye for identifying emerging learning trends and possess expertise in coaching. Develops, guides, and manages learning programs and initiatives for relevant audiences by identifying organizational needs, securing resources, evangelizing with senior stakeholders, and prioritizing work.Leads the implementation of core learning programs and systems at a global level.Represents the organization as a thought leader in L&D area when reviewing learning and development solutions and best practices in the industry with internal and external clients. Drives the use of data to evaluate relationships and trends across data, create and tell the data story, define capability gaps for the business, improve benchmarking, and drive learning priorities through learner-centric methodology.Exemplifies best practices in identifying and developing relationships with key stakeholders/partners across audiences, business units, or verticals/industries to represent their learning-related needs.Additionally, you will create a cohesive network that promotes learning opportunities within our global cloud business. Through targeted learning strategies, you will cultivate and nurture engagement with various learning programs, fostering interest and participation from employees, and actively seeking feedback and insights and metrics reporting.This role offers the unique opportunity to work in a virtual, matrix-driven global organization that spans across teams to provide end-to-end employee learning support. You will gain valuable international experience while deepening your L&D operational and consultative expertise. It's an opportunity to develop strategic L&D initiatives, coach business leaders to excel in industry-best learning practices, and make a meaningful impact across Microsoft. | |