Office Manager

Vaco
$40,000.00 - $50,000.00 / yr
United States, Tennessee, Memphis
Jan 07, 2025
Job Summary: We are seeking a highly organized and detail-oriented Office Manager to oversee daily office operations and provide exceptional customer service. This individual will manage multiple email inboxes, assist customers with orders, and handle custom order creation. Additionally, the Office Manager will ensure the office remains well-stocked and organized, particularly during busy times. Key Responsibilities: Email and Communication Management: Monitor and manage multiple email inboxes to ensure timely responses and efficient communication. Route inquiries to the appropriate team members as necessary. Customer Service: Provide outstanding customer service by assisting clients with their orders and resolving inquiries or issues promptly. Guide customers through the process of creating and placing custom orders, ensuring their needs are met. Order Coordination: Accurately process customer orders and coordinate with vendors or internal departments as required. Ensure timely delivery of goods and services. Office Supply Management: Monitor inventory levels of office supplies and place orders as needed. Ensure all office equipment is functioning properly and arrange for repairs or replacements as necessary. Office Organization: Maintain a clean, organized, and efficient workspace. Implement systems to improve workflow and organization. Support During Busy Times: Prioritize tasks and adapt to shifting priorities during peak periods. Assist team members with additional duties to ensure smooth operations. Qualifications: Proven experience in office management, administrative support, or a related field. Strong customer service skills with a commitment to providing a positive client experience. Proficiency in managing multiple email accounts and communication tools. Excellent organizational and multitasking abilities. Familiarity with order processing and custom order creation. Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software. Ability to work independently and as part of a team in a fast-paced environment. High attention to detail and problem-solving skills. Preferred Qualifications: Experience in managing vendor relationships and office supply procurement. Familiarity with customer relationship management (CRM) software. Working Conditions: This role is based in an office setting and may require occasional overtime during peak periods. Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.