Data Center Customer Operations Technician IV

Who are we?

Job Summary

Our Technicians are the core of our data centers and responsible for conducting circuit maintenance, installations, and advanced testing. As an Data Center Technician you are critical to our success.

Are you passionate about providing the critical solutions to customers success? Do you work well in a fluid environment? Do you think you have the skills and want to join a high performing team? Are you ready to join the one company where all the world's major technology trends are converging to change the way we work and live?

This is an opportunity, as a critical member of our team, for you to leave your mark in an organization that is growing quickly and still runs with a pioneer spirit. Not forgetting of course, a competitive salary and outstanding benefits for you to enjoy.

Responsibilities

• Runs fiber and coax cross connects, and follows proper termination techniques per company established processes, procedures and policies

• Installs ladder racks and fiber raceways

• You will build/install cages

• Escalates SRs that require additional information

• You conduct carrier circuit testing

• Performs intra-cage and infrastructure installations

• Installs/Tests/Modifies Cross Connects and ensures proper dressing of the following: coax cross connects (repeater), fiber cross connects (Unicam termination), twisted pair copper cross connects, intra-building cross connects, 66 block/110 block terminations

• Installs Cabinets (Crenlo, APW, and relay racks) and ensures proper grounding

• You install cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panels

• Racks and stacks customer equipment

• Maintains detailed written records of all work activity

• You determine work priorities from the Oracle queue and ensures adherence to all commit times

• Installs and tests advanced cross connect circuits (switched, multiplexed, etc.)

• Installs and test DataCenterLink cross connects (T1, DS3, OC3-48, Eth, GigE, 10Gig)

• Conducts carrier circuit maintenance

• You install intra-cage fiber tray, ladder rack, customer equipment and cabinets. Infrastructure installs to include the following: Whalebone cable management, Public Fiber tray systems, Carrier ladder rack, AC/DC power trays, Security trays, Cash Mesh

• You may perform other duties as assigned

Qualifications

• You have knowledge of cable limitations for daily work (distance limitations, etc.).

• Understands Kaba-Mas lock operation.

• Able to read installation drawings (Visio drawings/spreadsheets).

• General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).

• Able to lift heavy equipment/items

• You are able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation

• Able to work days/nights/weekends/holidays if needed and/or required

• You have your High School Diploma or equivalent

• 3+ years of related work experience preferred

• One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, JDSU BERT Testing, Digital Lightwave Testing. BICSI Level II Copper, FOA - CFOT, Comp-TIA A

The United States targeted pay range for this position in the following location is / locations are:

* California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $55,000 to $86,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.