Manager, Learning and Development

Are you ready to be part of the extraordinary future of technical and healthcare education? Do you thrive in a dynamic, innovative, fast-paced environment where you can make a tangible impact? If so, we want YOU to join our team as the Manager, Learning and Development to lead transformative learning initiatives that empower teams and fuel growth at every level!

The Manager, Learning and Development (L&D) is responsible for designing and delivering comprehensive employee training initiatives and solutions. This position collaborates with divisional leadership and Human Resources to provide consultation, coaching, and guidance on employee talent optimization, implementing learning and development programs that drive results, and provides change management support. This position creatively designs and implements effective methods to train, educate, improve compliance, and assess performance and training effectiveness

What We Offer:

Competitive Salary of $110,000 to $120,000/year depending on experience
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave
• Pet Insurance
• Remote work environment with up to 5% travel

Strategic Learning and Development Partnership

• Develop and execute learning strategies and programs to meet organizational goals.
• Conduct needs analyses to identify knowledge, skill, and performance gaps.
• Design, develop, implement, and evaluate learning solutions that meet business and performance needs.
• Employ adult learning principles, instructional design theories, and appropriate educational technologies.
• Establish and maintain collaborative, effective working relationships with business stakeholders.

Training Delivery and Facilitation

• Create and/or identify training objectives and content, aligning training needs with subject matter experts.
• Facilitate interactive discussions, activities, workshops, and training sessions.
• Collaborate closely on individual and team development, change management, business planning, process improvement, and strategic training support.

Program Management and Evaluation

• Serve as a project manager when designing, implementing, and partnering with stakeholders.
• Develop processes to measure the effectiveness of learning and development solutions.
• Evaluate and maintain the quality and effectiveness of existing programs, adjusting as necessary.
• Identify and manage vendor relationships and budgets in the design, development, and delivery of training programs.

Education / Experience

• High School Diploma / GED (required); Bachelor's degree in Instructional Design and/or Technology, Education, Business, Adult Learning, Organizational Development, Communications, or related field (preferred)
• Minimum five (5) years progressive experience in Training and Development, Blended Learning, Adult Education, Human Resources, and/or Organizational Development (required)

Leadership Development and Program Creation

• Demonstrated success designing, implementing, and evaluating leadership development programs.
• Experience building effective relationships with stakeholders, demonstrating success in delivering on organizational strategy.
• Strong analytical skills to assess the effectiveness of training programs and identify areas for improvement.

Training Facilitation

• Experience successfully facilitating training across various levels of employees (e.g., front-line management, senior leadership, peers, campus and home office staff).
• Ability to facilitate training in diverse settings (large groups, small groups, one-on-one, remote, in-person, and self-study environments).
• Role models excellent communication and interpersonal skills to engage and motivate participants.

Technological Proficiency

• Learning Management System (LMS) administration experience (Cornerstone OnDemand preferred).
• Experience with Articulate 360 (Storyline, Rise, Presenter, etc.) (preferred).
• Familiarity with digital content creation tools to develop and deliver engaging training materials.

Skills & Abilities

Passionate and Effective Communication

• Visible passion for learning and communications.
• Role models excellent communication and interpersonal skills; possesses excellent presentation and facilitation skills.
• Motivates others through enthusiasm and positive work habits.
• Strong empathy and active listening to guide others in their personal and professional development.

Technological Proficiency and Adaptability

• Demonstrated knowledge of educational, social, and communication technology with a desire to learn new tools (software and hardware) as appropriate.
• Proficiency in MS Office (required), Smartsheets, and SharePoint preferred.
• Familiarity with learning methodologies like ADDIE, adult learning principles, or eLearning tools.
• Familiarity with Learning Management Systems (LMS), e-learning platforms, and digital content creation tools.

Analytical and Independent Problem-Solving

• Strong analytical skills to assess organizational learning needs and identify skill gaps.
• Understanding of how to support employees through organizational changes.
• Skills to develop programs that support smooth transitions and enhance employee engagement.
• Ability to conceive, create, and edit training materials.
• Ability to work independently with minimum direction, taking projects successfully from concept to implementation.
• Ability to influence employees to drive organizational development and learning agenda.

About Us:
It's all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!