What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
Job Purpose
The Registration Analyst is responsible for the validation and handling of property tax payments, new vehicle registrations, vehicle renewals, vehicle relocation assistance, maintenance claim processing, associate maintenance reimbursements, moving violation expense reconciliation and tolls management for company fleet vehicles in operation. The objective of this position is to monitor registration activity to ensure timely processing for vehicles in service, reconcile related data, implement cost reduction measure, and reduce expense risk. This position will also be responsible to achieve supervisor training as part of CVAs succession planning for CVA's Fleet Management Registration Team Lead.
Key Accountabilities
* Analyse and identify gaps within all fleet vehicle processing activities and develop
* action plans for resolution and improved efficiencies.
* Analyse vehicle registration data to prioritize activity based on expiration timing.
* Strategize with vendors and dealers to ensure timely completion of titles, property
* taxes, new vehicle registrations and renewals.
* Manage toll violations for in-service fleet vehicles to determine associate accountability
and resolution.
* Determine strategy for toll violation reductions.
* Present key findings for all fleet vehicle processing activities and countermeasure
plans to Management.
* Support the validation of property taxes for new vehicle registrations and renewals.
* Support with new vehicle registrations outside of standard flow.
* Support with Dealer Claim validation and payments.
* Support associates with vehicle state transfers.
* Coordinate with the Data Team to reconcile the vehicle inventory fleet.
* Oversee the Fleet e-mail inbox to ensure timely resolution and customer satisfaction.
* Ensure proper logging of fleet vehicle processing activity in mainframe and MS Office.
* Ensure proper distribution and logging of CVA mail correspondence.
* Ensure proper accounting and filing of vehicle titles for the company vehicle fleet.
* Conduct Physical title audits twice a year.
* Validation and processing of vendor invoices.
* Process Title Lien releases.
* Processing of associate refunds.
* Process Notary requests for dealer titling and registration completion.
* Ad-hoc reporting requests
Qualifications, Experience, and Skills
Minimum Educational Qualifications:
- College degree or equivalent work experience
Minimum Experience:
- 2-3 years in Customer service environment
- 1-2 years in Department of Motor Vehicle processing environment
- Proficiency in MS Office applications (Excel, Word, and PowerPoint)
Other Job-Specific Skills:
- Excellent interpersonal and communication skills
- Basic knowledge of CICS, Honda/ Acura products, Honda / Acura accessories,
- dealer sales / service operations
- Active California Notary Public License
Job Dimensions
No. of Direct Reports: 0
No. of Indirect Reports: 0
Financial Dimensions: Yearly Property Tax / Registration Costs ~ $2.5M
Decisions Expected
- Validate vehicle registrations, renewals & property taxes (in service, planned disposition, sold) to achieve AHM cost reduction efforts.
- Analyse data and determine strategies for timely registration / renewal completion to improve associate satisfaction.
- Present key findings of activities and countermeasure plans to Management.
Working Conditions
- Office Work Environment
- No Travel Required
- No Physical Demands
What differentiates Honda and make us an employer of choice?
Total Rewards:
* Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
* Paid Overtime
* Regional Bonus (when applicable)
* Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
* Paid time off, including vacation, holidays, shutdown
* Company Paid Short-Term and Long-Term Disability
* 401K Plan with company match + additional contribution
* Relocation assistance (if eligible)
Career Growth:
* Advancement Opportunities
* Career Mobility
* Education Reimbursement for Continued Learning
* Training and Development Programs
Additional Offerings:
* Tuition Assistance & Student Loan Repayment
* Lifestyle Account
* Childcare Reimbursement Account
* Elder Care Support
* Wellbeing Program
* Community Service and Engagement Programs
* Product Programs
* Free Drinks Onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.