IT Support Specialist II

Texas Tech University Health Sciences Center
United States, Texas, Lubbock
3601 4th Street (Show on map)
Dec 18, 2024
IT Support Specialist II Lubbock 39714BR Position Description The IT Support Specialist II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc. Major/Essential Functions Install & manage computer-based systems Proactively provide technical support to department faculty, staff and residents Specify and facilitate the purchase of hardware & software assets for the department Familiar with data ETL processes and Data visualization programs such as Tableau and Power BI Use programming language to generate various reports Manage department's computer equipment and toner inventory system Work with institutional IT department on Active Directory requests Maintain security and integrity of technological infrastructure Train faculty, staff and residents in usage of systems needed to perform their duties Provide IT Project support and troubleshooting for problems that arise in department's systems & projects Serves as the department's liaison between TTUHSC I.T. in matters regarding I.T. security, VOIP systems, server support, and networking with TTUHSC I.T. to facilitate continuous functionality Manage and develop department's Sharepoint site Assist department personnel and Communications department with requests and troubleshooting for eFax and phone system Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=880707 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. jeid-240af13fbff05e43b2c37d1682107234