Medical Receptionist - Patient Care Representative

Quadrant, Inc.
United States, D.C., Washington
Dec 18, 2024
Medical Receptionist - Patient Care Representative Washington, DC Pay From: $20 MUST: Medical Receptionist - Patient Care Representative Bi-Lingual Spanish or fluent in Sign Language Medical front desk experience, including greeting patients, answering phone calls, and managing faxes. Experience with Behavioral Health, Pathology and Ontology a plus Knowledge of insurance verification A positive attitude with a strong focus on collaboration and customer service. Sharp problem-solving skills with the ability to think critically and adapt quickly. Front Desk Duties: Answer phone calls professionally and manage faxes, emails, and other forms of correspondence. Schedule appointments, manage referrals, and provide patients with accurate information regarding their care plans. Assist patients with insurance verification, resolving issues related to coverage, eligibility, and co-pays. Work collaboratively with behavioral health, pathology, and oncology teams as needed. Ensure inclusive and empathetic communication for patients from diverse backgrounds. Maintain accurate and up-to-date patient records in compliance with HIPAA regulations. Perform additional front desk tasks, such as processing payments and coordinating medical documentation. Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".