Program Coordinator

Closing Date:

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Required Education and/or Experience:

• The formal education equivalent of a bachelor's degree;

• Two years of experience in business office practices or program administration;

• Other job-related education or experience may be substituted for all or parts of these basic requirements.

Preferred Education and/or Experience:

• Prior work experience as an administrative assistant in a law office;

• Ability to use law office case-management systems;

• Qualifications necessary to become certified as a Notary Public.

Job Duties and Responsibilities:

• Assist the Clinic's supervising attorneys with their clients and teaching responsibilities;

• Prepare correspondence and legal documents;

• Create and maintain client and case files using case-management software;

• Use case management software to screen new clients for potential conflicts of interest;

• Prepare and process travel and reimbursement documents for Clinic supervising attorneys and students;

• Prepare check requests for Clinic supervising attorneys;

• Prepare applications for students to represent clients under the Arkansas student practice rule;

• Prepare and mail regular and certified mail;

• Order office supplies, as needed;

• Answer clinic telephones, route calls, take messages, check clients in for meetings with supervising attorneys and students;

• Respond to members of the public who come to the Clinic with walk-in inquiries about legal questions;

• Compile data and prepares reports from Clio case-management system to document numbers of clients served, cases handled, and students enrolled;

• Perform monthly reconciliation of clinic's litigation account and IOLTA account;

• Compile documentation and prepares monthly report for law school budget director on reconciliation of clinic bank accounts;

• Notarize documents;

• Assist with the student application and enrollment processes for all clinic, externship, and practicum courses;

• Assist in maintaining budget spreadsheets and tracking expenditures for clinical programs;

• Handle other duties as assigned by the Associate Dean for Experiential Learning and Clinical Programs and the Clinic Managing Attorney;

• Attend applicable trainings to keep up-to-date and improve job performance.

Knowledge, Skills, and Abilities:

• Knowledge of state, federal, and university rules, regulations, and procedures;

• Assist in maintaining Clinic office policies and procedures;

• Ability to work collaboratively and independently with common goals as part of a team;

• Ability and willingness to take the initiative in learning and integrating knowledge of office procedures;

• Ability to use Google mail (gmail) and Google docs;

• Ability to use Clio Legal Practice Management software;

• Knowledge of office-management practices;

• Excellent interpersonal communication skills and the ability to conduct all interactions with the public with the utmost civility, professionalism, and empathy;

• Excellent customer service skills;

• Excellent written and oral communication skills.

• Ability to maintain the confidentiality of client and case information;

• Ability to compile statistics into reports;

• Ability to work in a diverse and dynamic environment;

• Ability to use Microsoft Office suite programs, including Word, Excel, and PowerPoint;

• Ability to demonstrate patience and accuracy in resolving client, student, faculty, and staff concerns.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.