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Social Worker - Case Manager

Quadrant, Inc.
United States, Maryland, Baltimore
Dec 19, 2024
Social Worker - Case Manager

Baltimore, Maryland

Pay From: $36 per hour

MUST:

Licenses must allow for clinical practice and may include: LCPC, LCSW or LCSW-C

Experienced Clinic Case Manager

2+ years of experience as a Clinic Case Manger

2+ years of post-master's experience

2+ years of experience working in a community health or social services setting

Experience working with vulnerable and at-risk populations required

Outreach experience and knowledge of community resources a plus

Must be a skillful interviewer, able to ask questions and effectively use interview skills to elicit needed information from clients

Must be a skillful listener, able to understand the meaning of client's statements

Must be a skillful observer, able to record the client's behavior and needs

Must be a skillful negotiator, able to reach definitive agreements with clients and service providers

Must be able to work well with interdisciplinary teams

Proficient in most products of Office 365 (Word, Excel, Power Point and Teams)

Ability to prioritize and problem solve to maintain a case load

Strong oral and written communication skills required

Good interpersonal skills required

Knowledge of social services, human behavior, psychopathology, and DSM

Strong organizational skills


DUTIES:

Works with diverse populations with multifaceted needs; assisting clients in following through on established treatment plans, enhancing social functioning, and improving the clients quality of life.

Serves as planner, advocate, broker, and record keeper for the client.

Initiates outreach to client population to educate clients on available social services assistance in order to increase patient compliance with medical treatment and social service case management plan.

Utilizes strength-based, person-centered approach and motivational interviewing techniques to build rapport and engage clients into services to assist clients with addressing barriers to care

Develops a therapeutic working relationship with clients

Assesses clients for needs related to addictions, HIV/AIDS, mental illness, homelessness, domestic violence, pregnancy, family challenges, as well as other social determinants which impact health care

Assist clients to address social needs that impact their health care

Develops and maintains a person-centered case plan with the client to ensure services are responsive to individual client needs

Coach and support clients to increase their compliance with medical and behavioral health treatment

Provides advocacy, referral, and linkage to community resources and support networks to address identified needs, including assisting with health insurance enrollment

Provides regular follow-up to all clients to ensure successful linkage to, and utilization of, community resources or in-house services.

Provides crisis intervention as necessary

Coordinates with multi-disciplinary team at health center to share information regarding clients status; provides problem solving with challenging patient situations

Accurately document all client encounters on appropriate social service forms; submit progress notes, encounter forms, etc. within an established time frame

Assess for and assist with insurance and other social services benefits as necessary

Provides counseling and psycho-educational groups as needed

Completes Psychosocial Assessments as necessary

Works with team and providers to complete Medical Summary Reports for benefits as necessary

Conducts mental status exams as necessary (based on licensure level)

Provides brief therapy and solution focused therapy, as it relates to medical care and accessing services (based on licensure level).

Participates in case conferencing as necessary

Train peers and health center staff as needed

Participate in Continuing Education to maintain license and professional standards

Abide by Code of Ethics for related discipline

Maintain professional relationship and appropriate boundaries with clients

Participates in professional development opportunities and regular supervision

Attends regular departmental, health center, agency meetings, activities, and events

Performs other duties as assigned


*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
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