Director, Patient Care Services - Orthopedics

Sentara
parental leave, paid time off, sick time, tuition reimbursement, 401(k), 403(b)
United States, Virginia, Norfolk
6015 Poplar Hall Drive (Show on map)
Dec 28, 2024
City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Position Summary: The Director of Patient Care Services - Orthopedics leads, directs, and manages high-performance teams with accountability for operations, quality, customer service, and the success of the Orthopedic service line. This role oversees areas of high volume and significant strategic and financial impact on the current and future success of Sentara Hospitals. The Director is responsible for coordinating the delivery of high-quality services that meet or exceed customer expectations. This includes developing, marketing, and strategically planning new and existing services across multiple hospitals. The Director contributes to the success of departments and product lines through the achievement of System, Hospital, and divisional goals. This role involves setting the vision and culture, fostering ownership, and driving process improvements to create sustainable, value-added services. Additionally, the Director provides leadership and administers fiscal, corporate, and human resource policies and practices in a multi-skilled, multi-functional environment. Key Responsibilities: Strategic Leadership: Develop and execute strategies to grow and enhance orthopedic services across the system. Program Development: Drive the design and implementation of innovative programs to support high-quality patient care. Best Practices: Identify and integrate evidence-based practices to improve efficiency, quality, and outcomes. Operational Collaboration: Partner with hospital leaders to ensure alignment with system-wide goals and operational success. Value Analysis: Evaluate contracts, pricing, and supplies to optimize resources and achieve cost efficiencies. Quality Improvement: Strategize and execute initiatives to enhance patient outcomes and service satisfaction. Stakeholder Engagement: Build strong relationships with clinical teams, administrative staff, and external partners. Leadership: Inspire and guide teams, fostering a culture of continuous improvement and excellence. Qualifications: Master's degree in Healthcare Administration, Business Administration, Nursing, or a related field preferred (Bachelor's degree with additional experience may substitute). Consideration given to candidates with administrative residency or interim leadership experience. Proven success in program development, quality improvement, and strategic planning. Knowledge of orthopedic services, value analysis, and supply chain management preferred. Skills and Competencies Strategic thinking and program development expertise. Leadership, collaboration, and stakeholder management skills. Financial acumen and experience in value analysis and contract negotiation. Strong communication and problem-solving abilities. Benefits: Sentara offers an attractive array of full-time benefits to include: Medical, Dental, Vision plans Paid Time Off, Paid Sick Leave, Paid Parental Leave, and Emergency Caregiver Leave Tuition Reimbursement and Student Loan Paydown programs 401k/403B, 401a plans Career Advancement Opportunities Work Perks For more information about our employee benefits,CLICK HERE! Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day! Sentara prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Keywords: #LI, #indeed, Director Orthopedics, Director Patient Care Services, Ortho Job Summary Leads, directs and manages high performance teams with accountability for operations, quality, customer service and success of assigned departments and product lines. Areas of responsibility are high volume and/or have significant strategic and financial impact on current and future success of Sentara Hospitals. Responsible for the coordination of the delivery of high quality services which meets or exceeds customer expectations. Coordinates the development, marketing, and strategic planning of new and existing services across multiple hospitals. Contributes to the department or product line successes through achievement of System, Hospital and divisional goals. Sets the vision and culture, builds ownership and process improvement for sustainable value added services. Provides leadership and administers fiscal, Corporate and human resource policies and practices in a multi-skilled, multi-functional environment. Bachelor's level degree and two years additional experience may be considered in lieu of Masters degree. Consideration given to Administrative Residency experience and internal interim leadership Qualifications: MLD - Master's Level Degree (Required) Business Acumen, Clinical Data Analytics, Clinical Management, Healthcare Management Skills Active Learning, Active Learning, Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Learning Strategies, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft Office, Microsoft Word, Monitoring, Negotiation, Operations Analysis, Persuasion, Project Management, Quality Control Analysis, Reading Comprehension, Science {+ 8 more} Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment.