Commercial Lines Underwriting Quality Assurance Analyst (Remote)

Selective Insurance
paid time off, tuition assistance
United States, Virginia, Richmond
1100 Boulder Springs Drive (Show on map)
Jan 02, 2025
About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview We are currently looking for a Commercial Lines Underwriting Quality Assurance Analyst who will complete quality assurance reviews for adherence to underwriting guidelines, processes, procedures and controls to ensure quality of services conform to established standards. The Analyst will act as subject matter expert in areas including but not limited to Underwriting Guidelines, program eligibility, pricing, regulatory issues, and automated systems. Responsibilities Complete corporate underwriting file assessments. Identify underwriting strengths, trends and training opportunities. Review processes and align with changing business needs. Coordinate cross-regional Small Business file reviews. Report areas where additional underwriting edits or questions may be necessary to conform to program appetite to the Small Business Team. Manage assigned Corporate Focus reviews from setup through completion and aggregate results on behalf of the SBU/LOB Leader. Establish the account selection and QA Form setup for each region on a quarterly basis. Assist the Underwriting QA Specialist with self-review summaries and reports, and, aggregating the data to an enterprise view. Coordinate and manage the audit of information retained by agents for small business written through our One & Done platform. Aggregate and analyze results and recommend quality improvements. Partner with the Small Business Leader, Strategic Business Unit (SBU), Line of Business (LOB), Legal, Compliance, Information Technology, Business Services Unit (BSU) as necessary. Ensure adequate controls for corrective action plans derived from regional and home office underwriting reviews. Participate in audit of Commercial Lines rate, rule and form narrative processes and desk level procedures. Participate in compliance reviews relating to company unique forms and company initiated legal notices Qualifications Knowledge and Requirements Strong project management & organizational skills. Multi-line underwriting technical skills. Understanding of state and regulatory requirements in the insurance industry. Excellent verbal and written communication skills, including collaboration, ability to influence and presentation abilities. Strong proficiency with all Microsoft Office applications. Must have a valid state-issued driver's license in good standing and be able to drive an automobile. Education and Experience 7+ years of commercial lines underwriting experience. Compliance analysis experience preferred. Total Rewards Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $80,000.00 - USD $132,100.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.