Network Engineer

TEKsystems
$64,000.00 - $84,000.00 / yr
life insurance, flexible benefit account, 403(b)
United States, Maryland, Lutherville Timonium
Jan 03, 2025
Description: Our non-for-profit customer is in need of a mid-level Network Engineer to join their team of 4. This position is a hybrid role, 3 days onsite and 2 days remote. Our customer supports schools, churches, and community outreach centers which will require this person to be on the road 2 days per week assisting with things like network monitoring. They are an Aruba shop so any experience here would be great or a CCNA would be comparable. This role requires a lot of dispatching, physical hardware- how to get into a switch, layer 1 cabling, experience conducting changes, upgrades to firmware for access points, someone who also knows networking protocols like DNS and DHCP. Given that there's multiple locations throughout Baltimore, this person will be visiting sites 2 days per week, so you must be comfortable commuting to these locations via your own vehicle. You will be reimbursed for mileage. Job Summary: Provides technical assistance, tactical planning & execution, engineering, and documentation of the Agency's core network infrastructure including the implementation of hardware, software, and security requirements. JOB DUTIES & RESPONSIBILITIES: * Provides maintenance and administration of Agency-wide Information Technology networks and systems. * Performs level 1 & 2 -problem resolution, assists with level 3 and demonstrates knowledge in network engineering concepts, practices, and procedures. * Configures and manages network devices including switches, routers, firewalls, telecommunications, and wireless access points and controllers. * Supports the configuration and management of network monitoring devices/services for Agency- wide network management. * Provides troubleshooting and problem resolution of network problems. * Supports advanced network-related projects; manages basic projects. * Collaborates with Technical Systems Architect and Sr. Network Engineer to evaluate, configure, and implement Agency network, Internet, and electronic communication security solutions and policies. * Procures data and voice cabling installations at sites for upgrades, replacements, and new structures. * Routinely monitors off-hours automated processes to ensure reliable operation and data recovery capability. * Develops and maintains system documentation; implements and reviews documentation making appropriate change recommendations. * Works closely and proactively with Business Systems and other Information Technology teams to ensure enterprise technology solutions align with Agency goals and objectives. * Perform other duties as assigned. EDUCATION & EXPERIENCE REQUIREMENTS: * B.S. degree in Computer Management Information Systems, Computer Science, or related field; or equivalent experience * 3+ years of experience in implementing, administering, and troubleshooting wide area network infrastructure devices, including firewalls, routers switches, wireless access points, and controllers Certification/Licensure: * Technical certification(s) required. REQUIRED SKILLS & ABILITIES: * Strong network fundamentals knowledge, VLANs, IP Addressing/Subnetting; Detailed packet level knowledge of network traffic. * Must be able to work independently and as part of a project team for large initiatives. * Must be able to establish effective relationships with stakeholders, understanding their needs and how best to accomplish their goals in a diverse environment. * Knowledge of VoIP equipment and operations. * Knowledge of Microsoft Windows Operation Systems (desktop and server). * Working knowledge of comprehensive IT security programs. * The ability to work in a fast-paced environment where 24/7 communications are required for critical applications. * Familiarity with accounting, payroll, and human resource information systems. * Demonstrated skills with networking/security technologies. Aruba, Airwave, ClearPass, and Cisco a plus. * Excellent customer-facing skills including consensus building, service skills, including verbal, and written communication at all levels of the organization. * The ability to provide thorough and effective updates to management and clients at the technical and supervisory level. * Working knowledge of Service Now Service Management workflow processes including Incident, Request, Problem, and Change Management. * Ability to act with discretion and professionalism in all situations. * Effective conflict resolution and teamwork skills. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: * Able to work a scheduled shift including evening, overnight, weekend shifts/hours and rotating on call coverage as required. * Light work that includes moving objects up to 40 pounds. * Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. * Remaining in a stationary position, often standing, or sitting for prolonged periods. * Communicating with others to exchange information. * Assessing the accuracy, neatness and thoroughness of the work assigned. * Hearing and vision abilities within normal range (corrected) to drive safely and to observe and communicate with others. Our Customer's Commitments & Inclusivity: This nonprofit is committed to creating a diverse, equitable and inclusive environment and is proud to be an equal opportunity employer. They recruit, employ, train and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The responsibilities of this position must be consistently performed using the following behaviors: 1. Honor and respect the Dignity of every person. 2. Encounter each person with Compassion. 3. Act with Humility. 4. Reach out to others in a spirit of Collaboration. 5. Serve with Excellence. 6. Act with Integrity in everything you do. Skills Firewall, Network engineering, Switches, Troubleshooting Additional Skills & Qualifications This person must have really good customer service skills. Pay and Benefits The pay range for this position is $64000.00 - $84000.00 403b, tuition advance program, career development, 9 agency wide holidays, medical, prescription, flexible spending account, dental, vision, life insurance, they offer a lot. Workplace Type This is a hybrid position in Lutherville Timonium,MD. Application Deadline This position will be accepting applications until Jan 16, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.