Operations Director, Gateway Mall

Pay Rage 70K-74K

Essential Functions

• Provides building operations and facilities management services.
• Works with property and project managers for maintenance, security and construction projects.
• Provides input on property or project budget.
• Manages the maintenance and operation of property.
• Develops maintenance procedures that ensure the optimal functioning of buildings, grounds, and associated equipment.
• Manages all building systems including mechanical, electrical, plumbing, HVAC, safety and waste management.
• Ensures facilities maintenance work follows safety standards, conforms to specifications, and that work orders are tracked and completed within the budgeted guidelines.
• May oversee contractors engaged for facility renovation projects.
• Hires, trains and supervises center hourly personnel.
• Works with property and project managers for maintenance, security and construction projects and provides input on property or project budget.
• Assists in preparation of the annual budget for income expenses and capital expenditures.
• Maintains center's compliance with local, state and federal codes. Updates as required.
• Advises the General Manager of significant deviations from approved operating budget or serious operational problems. Monitors the budget on monthly basis.
• Assists in review/preparation of the financial statements/monthly variance reports.
• Bids contract services annually and reviews services provided. Recommends contractor changes.
• Coordinates construction of tenant spaces. Coordinates move-ins and move-outs for tenants including preparation of space condition reports, and attends final construction walk-through for new tenant.
• Ensures that center property is always up to company standards.
• Monitors all service requests and work orders for timely completion. Takes corrective action as required.
• Reviews and approves invoices in accordance with budget
• Reviews performance and incident reports of contract security.
• Keeps General Manager and other corporate departments abreast of project occurrences and store openings and closings.
• Assists General Manager in collecting delinquent payments from tenants.
• Develops and maintains positive relations with city/local officials.
• Manages all service contractors to full compliance within the scope and specified guidelines.
• Conducts performance appraisals and recommends increases.
• Acts as manager on duty during holidays, and weekends.
• Conducts daily maintenance inspection of the center daily for cleanliness, repairs or improvements needed.
• Participates in annual budget preparation as it relates to safety and maintenance of the center, grounds and equipment.
• Completes other assignments as deemed appropriate by the General Manager.
• Supervises hourly personnel.
• Regular, predictable attendance
• Ability to work in stressful environment
• Ability to work peacefully with co-workers
• Performs other duties as required

Skills and Abilities

• Considerable knowledge of the methods, materials, tools, and practices used in the building, electrical, or mechanical trade.
• Willingness to be on call 24 hours a day.

Qualifications, Education and Experience

• Bachelors' degree in business or related field, or completion of a related course of study from an accredited technical or trade school.
• Required Years of Experience: 5+ years of experience in related work, 1+ of which shall have been in a supervisory capacity.
• Willingness to be on call 24 hours a day for emergencies.