Consumer Loan Processor

Primary Purpose of Job

Entry-level role responsible for processing applicable documentation necessary to complete consumer loan transactions in accordance with standard guidelines and processes of American Savings Bank.

Major Job Accountabilities
*Learns to manage a pipeline of consumer loan applications, demonstrating process accuracy and timeliness in achieving internal turn-time goals.
*Orders and/or proactively follows up on documentation requirements necessary to complete the loan file including but not limited to: Automated Valuation
Model (AVM)/appraisals, escrow and title orders, flood certification, insurance, trust reviews, condo reviews, etc.
*Communicates with customers, Consumer Credit Management (CCM) teammates, branch personnel, and outside vendors regarding loans in process.
*Prepares closing documentation and reviews signed documents prior to booking to ensure quality control standards are met.
*Achieves productivity standards and service level agreements, as established by management.
*Follows all applicable policies and procedures to ensure compliance with banking laws and regulations relevant to the job's activities.

Experience Required
*One (1) year of banking experience preferred, either in a customer-facing or processing role.

Required Skills or Training
*Demonstrates a strong detail orientation, with specific emphasis on accuracy and production of thorough documentation.
*Demonstrated ability to work in a fast-paced environment, including the ability shift priorities in response to immediate and/or changing needs.
*Excellent verbal and written communication skills.
*Proficiency using MS Office applications (Excel, Word, Outlook, etc.).

EOE, including disability/veterans

At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!