Registrar

GENERAL SUMMARY:

Provides leadership and oversight for the maintenance of educational records in accordance with college policies and government regulations and for the development of policies and procedures consistent with higher education standards related to academic records. Leads the Records and Registration department, and as such, implements and manages activities, personnel, and systems related to current and alumni academic records, student registration, academic advising and academic class scheduling.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.

2. *Responsible for hiring, training, supervising, coaching, mentoring, retaining and evaluating of staff.

3. *Develops, interprets and administers academic policies to assist students in achieving their education goals related to registration, records, and academic advising; communicates with students, faculty and staff to resolve questions related to policies.

4. *Oversees all aspects of academic records to ensure the integrity and security of student records; distributes all formal academic information and records; directs the process for maintenance of student records in accordance with the College's Records Retention Policy.

5. *Ensures accurate processing and communication of student statuses and status changes in accordance with any College policies and government regulations.

6. *Serves as the Family Educational Rights and Privacy Act (FERPA) compliance officer.

7. *Directs the process for submission of grades and other degree requirements including midterm course grades, final grades, incompletes, and any processes associated with submission of grades including Satisfactory Academic Progress, academic dismissals, or changes in degree progression.

8. Publishes updates to the College catalogs, academic calendars, and other relevant College documents and guides on an annual basis, or as needed.

9. *Directs the certification process for enrollment and graduation status to outside agencies; establishes and maintains agreement with the National Student Clearinghouse; generates reports and statistical data as requested for others as needed.

10. *Serves as the School Certifying Official (SCO) for veteran and military benefits; ensures the College meets all requirements needed for students to access their benefits and collaborates with other departments to fulfill student certification requests.

11. *Serves as the primary expert and point of contact for the College's Student Information System (SIS) including ongoing maintenance, training individuals on the system, configuration of any SIS changes to align with the College Catalog and Academic Calendar and troubleshooting to ensure accuracy and efficiency of the system.

12. Manages academic advising and course registration processes.

13. Coordinates communication between the College and external institution partners as it relates to educational records.

14. Serves on College Leadership Council and Academic Affairs team to assist in developing and operationalizing the shared goals of the College.

15. Oversees the maintenance of all alumni records for all students.

16. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.

17. Participates in and/or leads meetings, committees, strategic planning and lean projects as assigned.

18. Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

1. Knowledge of academic registration, records management and student advising practices and processes.

2. Knowledge of applicable federal and state laws that govern college student registration, records and privacy rights.

3. Knowledge of organizational and human resource management standards and practices.

4. Knowledge of management and leadership principles and practices.

5. Skills in conflict diffusion and resolution.

6. Ability to utilize computer hardware equipment and software applications relevant to work functions.

7. Ability to adapt to technology changes.

8. Ability to communicate effectively both verbally and in writing.

9. Ability to perform crucial conversations with desired outcomes.

10. Ability to problem solve and engage independent critical thinking skills.

11. Ability to establish and maintain effective working relationships with all levels of personnel, faculty, students and academic organizations.

12. Ability to define security parameters and maintain the confidentiality of student records and information.

13. Ability to maintain regular and punctual attendance.

14. Ability to prioritize work demands and work with minimal supervision.

EDUCATION AND EXPERIENCE:

Bachelor's degree required. Master's degree preferred. Master's degree required within three (3) years of hire date. Minimum of two (2) years of academic administration experience in an institution of higher education preferred. Prior Registrar's Office experience preferred. Prior experience working in Excel, SQL, SRSS preferred.

PHYSICAL REQUIREMENTS:

(Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.)

(DOT) - Characterized as sedentary work requiring exertion up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.