Field Service Engineer

The Field Service Engineer performs testing, troubleshooting, analysis and repair of low, medium, and high voltage electrical power distribution equipment and systems. Equipment includes protective relays, circuit breakers, switchgear, power transformers, generators and more. This position is based at our Middletown, CT engineering office, but much work will occur at customer sites.

• Lead on-site maintenance, testing, troubleshooting, and commissioning efforts at customer facilities throughout the Northeast, primarily Southern New England
• Manage small to large engineering projects
• Perform protective relay testing at customer sites, both independently or as part of a team
• Interface with employees and customers in coordinating work at customer sites, executing the work, and resolving problems as they arise
• Utilize engineering skills and applicable codes and standards to implement electrical systems that are safe, dependable, and cost-effective
• Provide technical support and quality control for assigned projects
• Proficient in reading and accurately interpreting power system wiring diagrams, including DC elementary drawings
• Adhere to all electrical safety procedures
• Demonstrate a solid theoretical understanding of electricity and strong problem-solving skills
• Communicate effectively, both verbally and in writing, with customers and peers
• Exhibit dependability, responsibility, good judgment, and organizational skills
• Provide strong customer service, time management, and follow-up skills
• Be available for flexible hours, weekends, holidays, and out-of-town work as needed