Traveling Field Services Technician - Level 3 (80% Travel)

As a part of Johnson Controls' Data Center Solutions business unit, Silent-Aire is on the forefront in the creation of new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry leading examples of some of the most highly energy efficient and sophisticated cooling systems in the world. We are a diverse, upbeat, creative, team-oriented group of technicians, engineers and managers working on a daily basis to develop data center cooling equipment that is changing the face of the data center facility. Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.

What we offer

• Competitive pay

• Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year

• Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do

Supporting Silent-Aire's Mission Critical Services, you will work unsupervised while making informed decisions to complete tasks as instructed, you will complete detailed end of day reports with complete accountability for the time spent on the task and identify and report the difference between any manufacturing and construction deficiency. This will be completed by leveraging your knowledge and understanding of electrical, mechanical and control systems including the following technical skills -

• Electric Motors (3-phase and 1-phase)

• Electric motor controls (contactors, starters, relays, disconnects, transformers, etc.)

• Various types of water pumps

• Intake and exhaust fans

• Economizers

• Humidifiers

• Variable Frequency Drives (VFDs)

• Electrical component troubleshooting

• Understands VFDs - Can Delete, repeat

How you will do it

• Check in with Manager after the end of each workday while in the Field.

• During, and or at the end of each day/job, complete all company-provided forms to the fullest extent possible.

• Obtain client signature on company provided forms where applicable.

• Submit paperwork at the end of each trip for processing in sequential order.

• Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person.

• Ensure all excess materials used for each job are listed properly and documented.

• Assist on job sites with other Silent Aire Field Technicians as needed.

• Answer all office emails/calls in a timely manner.

• Secure parts and tools needed throughout the day for various jobs as required.

• Report all warranty repairs to the Manager or field supervisor and provide the necessary info needed to report back to the plant if it is a Silent Aire internal problem.

• Set expectations with other team members.

• Consult Manager or field supervisor in times of uncertainty.

• Constantly be in contact with customer, general contractors, and other Silent-Aire employees

• Active participant in daily construction, commissioning, and team meetings.

• Read and understand mechanical and electrical drawings.

• Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.

• Understand and have mastered the fundamentals of temperature and humidity measurement and

• Identify the components and understanding how each component works, diagnosing problems associated with the equipment, use meters, and other handheld tools to perform maintenance and to troubleshoot.

• Must be a team-player, maintain a positive relationship with coworkers, clients, customers.

• Must be able to build client confidence in company.

• Must respect and strictly adhere to the non-disclosure policies, on the job site and away.

• Provide information to management on training needs and courses of interest.

• Responsible for the daily preparation of the parts and tools for each day's activities.

• Complete work in a timely and workmanlike manner.

• Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner.

What we look for

Required:

• Must possess a valid driver's license

• Must have a high school diploma or equivalent GED certificate

• Must have at least an Apprentice license or at least 4 years of trade-related work experience, OR any similar combination of education and experience

• Must gain excellent logistical knowledge of customer's onsite practices

• Must be able to drive to local job sites on a requested basis

• Must maintain all safety equipment and standards at all times

• Standing for long periods of time, walking, pushing, pulling, climbing ladders, lifting up to 30 pounds, construction environments

• Must be willing to travel up to 80% and reside near major airport

• On-call and overtime hours as needed

• Good hygiene and cleanliness are required at all times

• Follow all company policies and lead by example

• Basic knowledge of Windows Office Programs (Outlook, Excel, Word ...)

• Must possess excellent written communications skills

• Has developed time management skills

• Has developed oral communications skills

• Has developed basic multitasking skills

• Has developed basic organizational skills to work efficiently

• Must be able to work well with other technicians and tradesman

• Ability to give direction to clearly complete tasks to other team members based on the Lead's direction and execute them

• Previous experience running the day-to-day site crews based on the direction of the lead mechanic

• Must have a strong desire to continue to develop their knowledge base

Preferred:

• Understand and have mastered the fundamentals of temperature and humidity measurement and control in air conditioning units

• EPA 608 Certification

• Exposure to live construction sites

Additional Details:

• Travel up to 80% is required to field worksite locations

• Personal Protective Equipment (PPE)

• Must be able to pass a DOD background check, requiring proof of US Citizenship

• Willingness to travel to customer locations (domestic and international)

• This is a safety sensitive position

• Company uniform required

Take some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.

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