Associate Director

• Provides strategic leadership and management for the Wingspan: Center for Learning and Writing Support programs services. Utilizes best practices, research, and theory to conceptualize and implement innovative academic support programming serving KU students both in-person and online.
• Leads assessment and evaluation efforts for Wingspan programs and creates a culture of assessment to ensure programming aligns with student learning outcomes, Academic Success priorities, accreditation priorities, and institutional priorities. Utilizes assessment and evaluation data to inform program modifications and adaptations. Maintains program and service data and prepares annual reports and other reports as required.
• Fosters highly collaborative and communicative partnerships across UASC, campus, and community partners, including Academic Success units, the Center for Teaching Excellence, Graduate Studies, and the academic schools and College to create innovative student success and retention-oriented initiatives and to bring greater awareness of academic support programs.
• Manages and leverages technology solutions and partners with KU Information Technology, Student Information Systems, and Academic Success Initiatives to support efficient data collection, management, and service to students.
• Actively participates in professional development to remain current on student learning, writing center theory and practice, and all populations in higher education.

• Manages an overall professional staff of 6-8 professional staff and up to 200 student employees.
• Directs the activities and evaluates the performance of four professional staff.
• Provides oversight and direction to the professional development of peer tutoring professional and student staff.
• Directs the recruitment, hiring, and training of new professional and student employees.
• Manages department peer tutoring budget, aligning resources to best support and advance peer tutoring programs and institutional budget goals.

• Serves on the UASC and Academic Success Leadership teams.
• Represents the Wingspan on various university committees and contributes to university-wide initiatives relating to academic support, retention, student learning, and writing pedagogy.

• Assumes other responsibilities as designated by supervisor.

1. Master's degree and three (3) years of related experience in the field or a Bachelor's degree and five (5) years of related experience in the field.
2. Excellent written communication skills as demonstrated in application materials.
3. Demonstrated experience in program assessment, evaluation, and the use of data to inform program modifications as evidenced in application materials.

1. Terminal Degree in Higher Education Administration, College Student Personnel, Education, English, Rhetoric, Humanities, Social Science, STEM, or related discipline.
2. Demonstrated experience designing engaging online and in-person academic support programming as shown in application materials.
3. Demonstrated history of working collaboratively with internal and external stakeholders to improve the student experience using academic support programming as evidenced in application materials.
4. Experienced with professional and graduate student staff supervision, including goal setting for performance, employee training, coaching, and development as shown in application materials.
5. Previous experience managing university budgets as evidenced in application materials.
6. Knowledge of and experience implementing best practices in working with multilingual populations in student support as demonstrated by previous work experience and application materials.

In addition to the online application, the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume.
• List of three (3) professional references.

Only complete applications will be considered.

Application review begins Monday, April 28, 2025 and will continue until a qualified pool of applicants are identified.