Remote

Manager, Cloud Engineering

Jamf
United States
Apr 01, 2025
At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Manager, Cloud Engineering, on a daily basis will provide leadership for both Operations and Engineering leadership within Cloud & Delivery.The role will be to ensure teams are able to meet their deliverables and are working on the right priorities.They will work closely with key stakeholders to meet strategic business objectives. The Manager, Cloud Engineering will ensure their teams are aware of and understand the what, the how, and the why of current priorities. The Manager should have a record of helping teams develop subject matter expertise and to grow professionally.The Manager will be relied upon to provide direction and mentoring to other Supervisors & Managers within the organization.Cloud & Delivery is a global organization and this position will be expected to travel with more reoccurring travel happening between Poland and the Netherlands. What you can expect to do in this role: Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs). Provides the vision and oversight of software development efforts for teams and utilizes expertise on techniques, tools, languages, and practices to guide and mentor. Deliver quality services and ensures teams are using KPI's and complying with SLA's Serve as a point of escalation for customers and Cloud & Delivery teams Ensures teams are compliant with SOC2 and ISO27001 initiatives, and provides support as needed Works with global C&D leadership to develop schedules and ensures global coverage for on call rotations and weekend staffing Leads, facilitates, and mentors teams in solving the problems of building cloud-based platforms Prioritizes, monitors, and manages results through planning, attention to detail, and decision making. Identifies and proactively manages and mitigates project obstacles and risks. Reviews and revises project work plans as needed to meet changing needs and requirements. Reviews and analyzes existing workflows and practices for effectiveness and efficiency. Provides technical leadership of Jamf development projects. Ensures the overall code quality of services in the Cloud & Delivery code base. Mentors development and administration on recommended technical solutions for features, coding techniques, and tools Ensures consistent and effective application of Lean principles and Agile development practices. Performs key people management responsibilities including hiring, on boarding, developing, and supervising team along with conducting performance appraisals and coaching for performance and career growth. Actively collaborates with the engineering leadership team to solve problems and improve the function of the engineering organization. Engages within or across teams to drive standalone initiative(s) within department aligned to company or line of business objectives Proactively seeks input from other departments what is working well and what can be improved #LIRemote What we are looking for: Minimum of 5 years professional experience in Enterprise Software development or Enterprise Technology roles demonstrating progressive knowledge and growth in responsibilities (Required) Minimum of 2 years previous management experience (Required) General Experience with Mac OS X and iOS platforms (Preferred) Minimum of 3 years working in an Agile environment (Preferred) Atlassian Tools (Jira, confluence, bamboo, etc.) Agile practitioner experienced in Scrum or Kanban 4 year / Bachelor's Degree in Computer Science or related field (Required) A combination of relevant experience and education may be considered Preferred Certifications/Licensures: Amazon Web Services (AWS) certifications such as Solutions Architect, Developer, and/or SysOps Administrator are helpful 2 or more years of Jamf product knowledge How we help you reach your best potential: Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America's Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE and Great Place To Work Named a 2023 Best Workplaces for Women by Great Place to Work and Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world. We put people over profits - which is why our customers keep coming back to us. Our volunteer time off allows employees to support and give back to our communities. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. 22 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100,000 Jamf Nation users, the largest online IT community in the world. The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range $124,700 — $266,000 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf - and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device.With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security - anytime, anywhere - to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers.More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com