Associate Director, Communication Surveillance Strategy, Governance & Program Management

What is the Opportunity?

You will be a part of a global team that is responsible for the development, enhancement and maintenance of communication surveillance applications and platforms.

Responsible for conducting surveillance of employee electronic communications to detect and mitigate potential risks including market abuse, insider trading and other forms of misconduct. Utilize advanced surveillance tools and techniques to identify suspicious patterns and escalate potential violations.

What will you do?

• Execution of roadmap for the development, enhancement and implementation of the communication surveillance program
• Act as project lead for technology efforts with internal and external IT partners to deliver state of the art applications
• Work with regional teams to define the business and technology requirements for the surveillance program
• Coordinate roll out, adoption and compliance of AI models with Model Risk Management
• Analyze communication patterns, keywords and metadate to detect suspicious activity
• Serve as a data governance steward to oversee data quality matters related to data acquisition from various applications and systems and handling that data across all of our communication channels and surveillance infrastructure.
• Perform activities related to the global risk assessment framework specific to communications surveillance.
• Contribute to the identification of areas of improvement based on the risk assessment findings and other key inputs
• Support a centralized team within Surveillance that is responsible for the design and effectiveness of communication surveillance reviews that involves an assessment of business specifications, regulatory coverage, product coverage, implementation, etc.
• Perform advisory role responsibilities for communications surveillance centric queries and projects globally
• Stay up-to-date with relevant regulatory requirements and industry best practices

What you need to succeed

• Minimum of 5 years in Compliance, Surveillance, Security and/or Audit in relation to electronic communication
• Minimum of 5 years of program or project management preferably in GRC within financial services, banking, brokerage, trading systems... OR prior law enforcement and/or military experience specific to digital surveillance
• Minimum of 3 years of experience using electronic communication surveillance tools such as Smarsh, Digital Reasoning, cSULB...
• Knowledge of MSR, MiFID II, FINRA....
• Prior experience creating Lexicons, solid understanding of NLP (Natural Language Processing) or related technology
• Strong subject matter expertise on market abuse as well as regulatory requirements
• Experience performing and/or supporting surveillance activities - digital
• Strong knowledge of industry best practice relating to digital surveillance techniques and methodology specifically focused on communications surveillance
• Experience working in a global organization with global teams across multiple regions, large and complex initiatives
• Experience and communication skills necessary to interact regularly with senior management within Compliance and the business, in writing, in form of presentations and in-meetings
• Experience with effectively interacting and communicating surveillance standards and approach with internal auditors and external parties including regulators is a plus
• Ability to work well with cross-regional teams and create a collaborative environment and ability to work effectively within a matrix organizational structure.
• Ability to influence decisions by providing input, reasoned judgement and insight. Ability to solicit feedback and actively listen
• Contribute to management's ability to make informed and risk-based decisions on priorities
• Bachelor's Degree, Bachelor's in Computer Science or equivalent experience

Nice to Have

CAMS, CRCP, CDSO, NICCS, CEH...

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

The expected salary range for this particular position is $130k - $180K + discretionary bonus, depending on your experience, skills, and registration status, market conditions and business needs.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

* Drives RBC's high-performance culture

* Enables collective achievement of our strategic goals

* Generates sustainable shareholder returns and above market shareholder value

#LI-Hybrid
#LI-POST
#TECHPJ

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.