Restaurant Trainer

Based inPasadena, California,Dine Brands Global, Inc.(NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill + Bar, IHOP and Fuzzy's Taco Shop brands. With over 3,500 restaurants combined in 18 countries and 354 franchisees as of December 31, 2023, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located atwww.dinebrands.com.

Under the Direction of the Director of Operations the Regional Training Manager will be responsible for execution, development, maintenance, implementation, and communication of all training related field programs.

Objective:

Implement and improve the development process of all NRP/ASI field training systems and manager development programs leading to improved operations and retention of our management teams, hourly managers, and team members.

Responsibilities include, but are not limited to:

Manager training program-

• Certification & development of MIT training locations.
• MIT training follow-up and contact to ensure proper training and completion of AU.
• Monitor MIT performance during training program.
• Work a shift with MITs in the last two weeks of training to ensure they are ready to graduate.
• Work a shift with all vetted SCs to assess development needs.

Store level Training and NEs-

• Developing the Training Manager in each location to lead training at that restaurant level.
• Developing a Neighborhood Expert Team in each restaurant.
• Ensure all training programs are current and adhered too.
• ALL things AU. Regional Training manager will be the direct contact.
• Communicate and coach new hire training systems and drive campaign training completions.
• Store visits with an increased focus on communication boards and hiring/retentions systems.
• Ensure consistent implementation of training agendas and procedures in all training locations.
• Responsible for certification and ongoing development of Neighborhood Training Experts.
• Teach the people life cycle, interview process, orientations, and shift meetings.

Market support-

Teach Spa and EcoSure standards. In combination with Rizepoint EcoSure and SPA audits. Conduct Serve Safe Certification Classes Support Market GM, Manager, and hourly Meetings. Support New POS rollout. Help maintain culture, policies, and standards in training locations. Work with FAD & Area Director Team to ensure education and compliance. Ensure best practices are shared in all markets for all related programs.

Compensation:

• Target Salary 60k-65k based on experience
• Car allowance (motus)
• Phone allowance
• Expense report to cover needed materials.

Qualifications-

• Familiarity with modern and traditional training methods
• Excellent leadership and motivational skills
• Ability to plan, manage time, and multitask effectively.
• Strong verbal and written communication skills
• Excellent decision-making and problem-solving skills.
• Upbeat and optimistic
• Full understanding of Applebee's university
• Ability to travel.
• Proficient in word, excel, and power point.
• Ability to self-develop.
• Ability to coach salaried managers.
• Strong organizational skills
• Operational knowledge of specs, standards, systems, and process.
• Strong advocate of the company culture

Equal Employment Opportunity Statement

Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.

Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: implement brand standards such as food safety at all restaurants for a uniform guest experience; physically inspect restaurant premises belonging to franchisees; and facilitate frequent and close interactions with franchisees, franchisee employees, guests, and other third parties.

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