Advising Professional Development Coordinator

Job Description

Typical duties may include but are not limited to:

• Develops and oversees a structured onboarding program for new academic advisors, ensuring consistent implementation across the department.
• Creates and delivers ongoing training workshops focused on advising best practices, institutional policies, technology tools, and university strategic goals.
• Maintains and updates training materials to reflect current advising trends and institutional changes.
• Coordinates professional development initiatives, such as webinars, guest speakers, and conferences, to enhance advisors' skills and knowledge.
• Develops and coordinates a professional development program for the department of University Advising Services that cultivates a culture of lifelong learning.
• Collaborates with campus partners to create cross-functional development opportunities for advisors.
• Supports advisors in obtaining relevant certifications and professional memberships by ....
• Develops and coordinate procedures for professional development funding opportunities available to department members.
• Designs and implements assessment tools to evaluate the effectiveness of advising services, training programs, and professional development initiatives.
• Collects and analyzes data on student outcomes, advisor performance, and program impact to inform continuous improvement.
• Develops reports and presentations summarizing assessment findings and recommendations for stakeholders and accreditation.
• Works closely with academic advising leadership to align training and assessment activities with departmental and institutional goals.
• Serves as a liaison between the advising department and campus constituents such as Institutional Research, Career Services, and Academic Affairs.
• Utilizes advising software and learning management systems to deliver training modules and track progress.
• Stays informed about advancements in advising technology and recommend tools to enhance service delivery.

Other Duties:

• Other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires either ten years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and six years of full-time experience directly related to the job functions.
• Experience in academic advising or a related student services role.
• Experience in developing and implementing training, professional development, or assessment activities.
• Experience using assessment methodologies and data analysis techniques.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, PowerPoint, Publisher and Outlook).

Preferred Qualifications:

• Master's degree from an accredited institution in Higher Education, Counseling, Student Affairs, or a related field.

Knowledge, Skills & Abilities:

• Knowledge of policies, procedures, and regulations pertaining to the position.
• Skill in organizing resources and establishing priorities.
• Strong organizational and project management skills.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Strong interpersonal skills and ability to work effectively in a team environment.
• Proficiency in advising software, learning management systems, and data visualization tools.
• Advanced verbal and written communication skills.
• Ability to understand, interpret, apply, and explain policies and procedures.
• Ability to manage and coordinate assignments to meet deadlines.
• Ability to work independently to complete assignments.
• Ability to provide professional customer service.
• Ability to present to large groups.
• Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
• Ability to effectively manage the work of others by providing information, guidance, and motivation.

Pay Grade 16