Senior Coordinator Administrative Services - Student Health & Wellness

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Coordinates the planning and implementation of administrative functions including HR and operations for Student Health & Wellness, SHW (CAPS, VEP, HPS, Clinics, Admin, Marketing and the Student Health Center [SHC]). Provides administrative assistance to upper management. Oversees and/or assists on special projects within SHW departments. May provide general guidance or direction to support staff on delegated tasks and projects.

• Assists the Sr. Director of Finance & Operations in overseeing the process of HR functions within Student Health & Wellness. SHW Departments and units include CAPS, VEP, HPS, SHC Clinics, SCAI DOS, Admin, Marketing and Building Ops. Functions include new hires, promotions, terminations, retention, resignations, leave of absences, posting of positions, immigration, establishment of positions and reclassification actions for SHW. Maintains HR tracking sheet with Onboarding and Offboarding tasks.
• Schedules and participates in interviews for Student Health and Wellness positions. Ensures consistent and fair hiring practices with the department based on Student Affairs and university policies and procedures/compliance with HR procedures.
• Provides onboarding training and orientation on an SHW overview and general policies and procedures to all new staff members. Responsible for creating and sending welcome emails and announcements to all SHW employees. Works with other SHW leads to provide new employees the access that they need, ex: building and EMR.
• Coordinates with Division of Student Affairs (DSA) HR on specialized human resources programs/functions such as recruitment, training, and employee relations. Supports pre-employment and department specific on-boarding, including licenses, liability insurance, credentialing, employment permits, etc.
• Oversees filing system for SHW including the maintenance of emergency phone trees, clinical licensing credentials, departmental directories and any other required documents. Works with Records Management and/or Office of Compliance and Integrity on appropriate disposal of information.
• Oversees large scale projects, information retrieval, and complex administrative matters. Collaborates across the departments, offices, and programs to analyze, plan, communicate, and execute operational and tactical improvements to drive change.
• Develops liaison relationships with managers, department heads, and staff of assigned areas. Provides guidance and assistance related to one or more HR functions.
• Provides administrative support to upper management including coordination and logistics for events, trainings, and meetings as needed.
• Collaborates with the divisions Business Unit HR Liaison, Talent Acquisition and Management (TAM), and hiring managers to determine the department's effectiveness of recruitment and on-boarding practices.
• Maintains internal organizational charts for SHW and its units for departmental use.
• Manages access participants for Self-Insurance Program (SIP) for all clinical and licensed providers in SHW. Includes completing a Professional Liability Questionnaire, adding or removing providers during onboarding and offboarding, and reviewing entries every month to ensure accuracy.
• Handles all matters confidentially and in accordance with the Universitys Policies and Procedures and in collaboration with the Finance & Operations Business Office and the Division's HR Liaisons. Responds to inquiries and ensures questions are answered and issues resolved promptly.
• Serves on building emergency management team and assists in planning and implementation of needed actions for emergencies (e.g. hurricanes, building related, violent threat, health pandemics, etc.). Develops, facilitates, and maintains updated training for office staff responsible for key building evacuation tasks.

Bachelor's degree and three (3) years of office or related experience providing administrative support, or coordinating functions of an office or department.

• Knowledge of Peoplesoft.
• Experience in student training, leadership, and development.
• Experience with advanced features in Microsoft Office Suite and SharePoint.

Administrative

• Begin time: 8:30 AM
• End time: 5:00 PM

Required to spend 50% or more of time operating a computer

Criminal Background Check

• Handles information of sensitive and confidential nature in the utmost professional
• Ability to work flexible hours as needed.
• Travel to FIU Campus

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.