Account Manager - WT Shade

InPro Corporation
United States, North Carolina, Charlotte
Apr 08, 2025
Description Do you excel at providing superior customer service to all external and internal customers? Do you have the ability to quickly identify and resolve problems before they affect our clients. If so, the Account Manager position maybe just for you. As an Account Manager you will be primarily responsible for responding to customer email and calls in a prompt and professional manner. Issues may include billing issues, product information requests, service questions, ordering, quality and general client inquiries. In order to be successful in this position, you will possess the following: One year of B2B Customer Service Experience Excellent verbal and written communication skills High attention to detail Proven creative problem solving and outside the box thinking Acute sense of urgency This position is based at our office in Charlotte, NC. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)