Lead Case Manager - Young Adult Population

We are seeking a Lead Case Manager - Young Adult Population to join CTI's Youth Services team, located at the Youth Opportunity Center. The Lead Case Manager will provide advanced levels of support to young adults (ages 14-24) and their growing families entering programming. This includes providing advanced level case management, advocacy, referral information and supporting participants in overcoming barriers towards long-term, independent housing. The Lead Case Manager will supervise and lead members of the Young Adult Population team.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

• Pay (for this role): starting at $27.00 per hour
• Casual work environment
• 4 weeks of Paid Time Off
• Medical, dental, and vision insurance
• Paid Life Insurance
• Tuition reimbursement of up to $5000
• 12 paid holidays
• Paid sick leave
• Career advancement and professional development
• 5% contribution to your 401K retirement account whether you participate on your own or not
• Great coworkers and a great mission with an outstanding Community Action Agency
• 37.5 hour work week but paid for 40 hours

Responsibilities Include:

• Training and supervising Young Adult Population Case Management staff
• Receiving, assigning, and monitoring new referrals to the Young Adult Population Programming
• Developing and using network of available services to assist participants and staff
• Supporting and completing onboarding and program entry documents with staff and participants
• Leading and facilitating team meetings to address program and participant goals
• Collaborating with Young Adult Population staff to support participants in service planning
• Establishing and maintaining working relationships with internal/external partners
• Data input, file management, case management software and all administrative tasks as necessary

Qualifications:

• Bachelor's Degree preferred, preferably in a Human Services related field
• Two years of experience working with youth and young adults preferred
• Ability to work comfortably with pregnant and parenting youth in both group and individual settings, preferably with experience advocating for families
• One-year assessment, advocacy and case management work in a Human Service field preferred
• Demonstrated knowledge of community resources available to low-income individuals and families
• Excellent customer service, organizational, oral and written communication skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Proficient computer skills required in basic computer software and data collection systems
• Excellent crisis management skills
• Ability to maintain accurate records and confidentiality of information
• Excellent attention to detail
• Valid Driver's License

If you are you interested in a position that will make a difference in your life and the lives of others, we encourage to apply. Community Teamwork is a private non-profit organization with over 650 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Equal Opportunity Employer - Vets/Disabled