Associate Director of Enrollment Services - Financial Aid Operations

Rutgers University

United States, New Jersey, New Brunswick

Apr 11, 2025

Position Details

Position Information

Recruitment/Posting Title	Associate Director of Enrollment Services - Financial Aid Operations
Job Category	Staff & Executive - Financial Aid
Department	Financial Aid
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a top 100 best large employer in America, Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey is seeking a Associate Director of Enrollment Services - Financial Aid Operations for University Enrollment Services. Under the direct supervision of the Executive University Director of Enrollment Service, the incumbent manages all financial aid processing and admissions processing responsibilities related to day-to-day operations. Among the key duties of the position are the following: Coordinates all aspects of processing for the University Enrollment Service Office, including University Financial Aid, Registration and Admissions processing. Works closely with the Executive University Director of Enrollment Services to provide the leadership necessary to support an efficient, University wide processing operation. Develops strategic plans to assist the Executive University Director of Enrollment Service in the successful delivery and administration of all financial aid, registration and admissions processing. Responsible for making independent policy and procedural decisions.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement
FLSA	Exempt
Grade	09
Position Salary
Annual Minimum Salary	120741.00
Annual Mid Range Salary	152826.00
Annual Maximum Salary	184911.00
Standard Hours	37.50
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Bachelor's degree required. Seven to ten years of financial aid administration and administrative systems involvement or oversight.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Experience in a higher education, complex organizational setting. Proven ability to manage staff including direct administrative experience at senior level in financial aid. Incumbent must have team development skills, strong organizational skills, excellent communication skills, ability to manage multiple priorities and be a self-initiator. Incumbent must possess working knowledge of financial aid operations and procedures.
Preferred Qualifications	Master's degree preferred.
Equipment Utilized	FAMS, SRBD, NJAS and Banner or similar mainframe systems in regards to need analysis and award packaging, registration, and applicant processing operating in large, complex environments. Familiarity with the Federal Processing Systems which include but not limited to: CPS COD SAIG G5-financial system NSLDS
Physical Demands and Work Environment
Special Conditions

Posting Details

Posting Number	25ST0768
Posting Open Date	04/10/2025
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Busch (RU-New Brunswick)
City	Piscataway
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement