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Assistant Executive Housekeeping Manager - Marriott Downtown Syracuse

Crescent Hotels & Resorts
20.00
United States, New York, Syracuse
500 South Warren Street (Show on map)
Apr 12, 2025
Description

JOB OVERVIEW: To insure staff of housekeeping department cleans and maintains guest rooms and public space in accordance with client/guest expectations and Crescent standards of product and service.

ESSENTIAL JOB FUNCTIONS:

1. Oversees staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.

2. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.

3. Arranges staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.

4. Maintains and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.

5. Communicate both verbally and in writing to provide clear direction to staff.

6. Comply with attendance rules and be available to work on a regular basis.

7. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Computer skills in MS Office and able to learnother required software. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with Crescent job duties and be a team player. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete Crescent individual tasks if situation demands.

We are an equal opportunity employer.

Qualifications
Experience
3 - 5 years: Experience working in hospitality, hotel housekeeping preferred in a supervisory position (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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