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District Lottery Supervisor

Commonwealth Of Pennsylvania
$58,035.00 - $88,235.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
United States, Pennsylvania, Harrisburg
700 Packer Avenue (Show on map)
Apr 23, 2025

THE POSITION

The Pennsylvania Lottery is seeking an experienced, energetic, and professional District Lottery Supervisor to oversee, mentor, and motivate a dynamic staff of representatives. Best of all, you will be working for one of the most-respected brands in Pennsylvania and on behalf of a very important mission: to generate funding to benefit older Pennsylvanians. There is great satisfaction that comes from knowing that your work makes a significant and lasting difference in the lives of others.

If you have supervisory sales experience, are motivated to exceed sales and recruitment goals, and are dedicated to delivering exceptional customer service, the Pennsylvania Lottery wants to talk to you!


DESCRIPTION OF WORK

As a District Lottery Supervisor, you will perform a full range of supervisory duties over a staff of District Lottery Representatives (DLR) in support of promoting Lottery sales and ticket distribution. This includes being responsible for the day-to-day assignments for DLRs. You will have the opportunity to speak with the public about Lottery programs and conduct follow up training with staff as needed. Responsibilities include, but may not be limited to:

  • Reinspecting retailer locations and providing guidance for retailer recruitment and retention, as well as monitoring performance.

  • Completing regular visits to retailers to ensure they are equipped with current promotional and point of sale (POS) material.

  • Gathering information from DLRs and retailers to prepare detailed reports.

  • Monitoring DLR retailer histories to ensure DLRs are performing and electronically recording quality.

  • Reviewing procedures of route sales reps through ride alongs and routinely conducting review of paperwork and scratch ticket inventory to ensure accuracy.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. Work hours will change to 11:30 AM to 7:30 PM for one week, at least once per month, in order to maintain operational efficiency and maximize service to the Lottery and the public.
  • Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • Six years of progressively responsible experience in sales or marketing; or
  • Two years of experience as a District Lottery Representative (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • Any equivalent experience and training.

Special Requirements:

  • This position requires possession of a valid motor vehicle operator license.

Additional Requirements:

  • You must abide by the prohibition guidelines and refrain from gambling in Pennsylvania casinos, or any casino outside of Pennsylvania with the same owners.
  • You must be able to perform essential job functions.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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