ESSENTIAL FUNCTIONS
Adhere to all of Company safety policies, including those
related to driving a Company vehicle (e.g. following the Smith System, etc.),
Keeping up-to-date on MATHESON's Safety trainings, and
participation in daily Tool Box Talks.
Visit VMI customers on a regular basis, delivering and
loading inventory into vending machine(s) or parts cabinet(s).
At a customer site(s), take the orders for the next delivery
based on minimum/maximum quantities that are predetermined for each customer.
Communicate orders to Site office for processing.
Take cylinder gas orders at customer sites where needed, and
communicate to the with the applicable sites and personnel so that orders can
be placed and fulfilled
Establish personal relationships with customers and
end-users. Assist customers with any
special orders they may have or return issues
Work with the Site Manager (SM), Outside Sales Rep (OSR) and
Inside Sales Rep (ISR), and VMI Customer Service Representative to ensure that
each customer's Min/Max quantities make sense and are updated periodically as
the business needs change.
Fulfill and plan deliveries to ensure uninterrupted supply
of product to customer
Work with the Site Manager and VMI Customer Service Rep to
ensure the applicable site inventory is organized and up to the right stocking
levels to be able to reliably service the customers
Maintain good housekeeping at customer sites, applicable
site and in the MATHESON VMI vehicle
Responsible for identifying problematic issues that if not addressed would result in
an unsatisfied customer, notifying the right person or function promptly to
ensure customer satisfaction and then following up to ensure resolution
Maintain order sheets on computer by deleting and adding
lines as necessary.
Perform other duties as assigned/needed, including being
part of the operations and sales team, that may mean additional duties that
contribute to the overall success of the business. For example, driving a forklift (training
provided) to load trucks, etc.
Complies with all policies and standard
Work Experience
1-3 years Welding/gas industry
Knowledge, Skills and
Abilities
Awareness of Safety and the ability to adhere to safety
practices even when "no one is looking" and be part of building a culture of
safety
Provide excellent internal and external Customer Service
Computer Skills - ability to navigate and learn MATHESON's
Ordering system (some training will be provided)
Able to Plan and Organize the warehouse and an ordering /
reordering system
Present a professional business image as the "face" of
MATHESON to the customer when needed
Ability to communicate externally with customers and
internally with the MATHESON Site
Team Work - understands being part of a team means the needs
of the team come first
Able to take Coaching as a way of improvement of skills and
practices over time
Ability to follow-up on time-sensitive issues at a customer
site or at the MATHESON Site
Valid driver's license
Ability to pick up 50 lbs.
Ability to work independently and in a timely manner
Ability to work well with others and work for the greater
good of the business
Licenses and
Certifications
Driver License required
Physical Demands
Stationary
Position - Occasionally
Move/Traverse
- Occasionally
Stationary
Position/Seated - Frequently
Transport/Lifting
- Occasionally
Transport/Carrying
- Occasionally
Exerting
Force/Pushing - Occasionally
Exerting
Force/Pulling - Rarely
Ascend/Descend
- Occasionally
Balancing -
Constantly
Position
Self/Stooping Occasionally
Position
Self/Kneeling - Occasionally
Position
Self/Crouching - Occasionally
Position
Self/Crawling - Occasionally
Reaching Occasionally
Handling - Frequently
Grasping -Frequently
Feeling - Occasionally
Communicate/Talking
- Constantly
Communicate/Hearing
- Constantly
Repetitive
Motions - Frequently
Coordination
- Occasionally
Travel Requirements
Estimated 8-14 Weekly on-road visiting/interacting on site
with customers
The Company
is an Equal Opportunity Employer that complies with the laws and regulations
set forth under EEOC. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability