The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As the General Manager of The Chandler Bar at The Cosmopolitan of Las Vegas, you'll lead with innovation, elevate guest experiences, and drive operational excellence. You'll oversee a high-performing team, implement service enhancements, and ensure top-tier beverage execution - all while maintaining a vibrant environment. THE DAY-TO-DAY:
Lead day-to-day bar operations aligned with departmental and brand strategies. Champion exceptional guest service and ensure consistency with core service standards. Monitor and manage budgets, forecasts, and P&L performance. Analyze guest feedback (e.g., Yelp, TripAdvisor) to implement service improvements. Partner with Security to ensure a safe, welcoming environment for guests and staff. Execute HR responsibilities including hiring, training, scheduling, and compliance while driving revenue. Foster strong union relationships and uphold collective bargaining agreements. Resolve escalated guest or vendor concerns with appropriate solutions and service recovery. Direct the entertainment strategy and atmosphere of the venue.
THE IDEAL CANDIDATE:
Bachelor's degree or equivalent work experience in Food & Beverage. Prior relevant experience as a Senior Manager preferably in the hospitality industry, bar operations or nightlife operations.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally. Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more. Free meals in our employee dining room. Free parking on and off shift. Healthcare, financial, and time off benefits including 401K Matching. Health & Income Protection benefits (for eligible employees). Professional and personal development through programs, networking opportunities, and community involvement.
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19723 Are you ready to JOIN THE SHOW? Apply today!
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