Patient Service Associate Periop

General Summary of Position

Job Summary:

The incumbent in this position ensures smooth flow of patients into and out of the department. Utilizes an interdisciplinary approach to communicating information between multiple levels within the organization. Provides significant support to the departmental staff by obtaining throughput and patient data and other medical information. Coordinates the supply chain for the department. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's philosophy, policies, procedures, and standards.

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Primary Duties:

• Coordinates and facilitates the flow of patients into and out of the department in a timely manner in coordination with the Charge Nurse.

• Obtains up-dates to daily OR schedule and communicates with appropriate personnel to maintain adequate information that affects departmental throughput. Answer by phone and communicate information to appropriate staff members.

• Obtains lab data from computers for nursing and medical staff. Logs patient orders into computer. Participates in quality improvement initiatives. Participates in meetings and on committees and represents the department and hospital in community outreach efforts.

• Maintains accurate documentation of patients flow through the department, including but not limited to entering data into hospital information systems. Coordinates supply chain activities. This includes, but is not limited to monitoring stock levels, ordering/crediting, and storing office supplies, patient care supplies, medical record forms/supplies, and nutrition supplies.

• Maintains and operates all office and communication equipment, including but not limited fax machines, printers, telephones, and computers. Initiate maintenance and repair orders to the appropriate personnel/department as necessary to maintain equipment in a functional state.

• Coordinates with Health Information Management personnel for safe storage within the department and return of appropriate medical record documents to HIM. Notifies, in conjunction with the Charge Nurse, the appropriate department if service is needed for patient care equipment.

Qualifications:

• High School Diploma or GED required.
• Associate's degree strongly preferred.
• 1-2 years Clerical experience in a fast-paced environment preferably a healthcare setting. required.

This position has a hiring range of $20.17 - $35.04