Operations Generalist

The Operations Generalist performs more difficult tasks for all teams, rotating functions on an as needed basis, and at the highest quality standards.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

• Data entry (DE) functions including operating a CRT/PC terminal by entering required customer data referencing, demonstrating superior knowledge of a variety of source documents and coded information, and routinely processing more difficult accounts with accuracy and speed.
• Data control inbound (DCI) functions such as demonstrating superior knowledge of a variety of source documents and coded information and routinely processing more difficult accounts with accuracy and speed.
• Exception control group (ECG) functions such as high-level quality checks on DCI and DE rejects for accuracy and identifying trends and report findings to supervisor.
• Assist in the mailroom, imaging, and data control outbound teams as needed.
• Handling exception items per procedures.
• Accepts complex assignments from all teams willingly.
• Maintains the highest productivity rating with minimal errors.
• Maintain and comply with all procedures.
• Above average in attendance and punctuality.
• Works overtime as required to ensure the timely completion of all assignments.
• Shows initiative in bringing problems and possible solutions to the lead and supervisor.
• Demonstrates leadership ability and potential for further advancement.
• Performs hourly hand and wrist stretching exercises.
• Other duties and projects as assigned.

KNOWLEDGE AND MINIMUM REQUIREMENTS:

• Must be able to grasp and retain instructions with a high level of quality.
• High level of concentration.
• Strong time management skills.
• Ability to work with minimal supervision and direction.
• Ability to stand for an extended period of time and lift 15lbs from ground to table while conducting mailroom/imaging functions.
• High school diploma or equivalent required.
• Specialized training in keyboarding or prior keyboard experience.
• 6 months of experience in the Cass operations department.
• Advanced knowledge of all operation functions (data entry, DCI, DCO, ECG, and mailroom).

APPLICATION PROCESS:

Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities, and other operations. Disbursing over $60 billion annually on behalf of its clients, and with total assets of $1.7 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000.