Vaccines Training Manager - Retail Segments

Job Title: Vaccines Training Manager - Retail Market Segment

Location: Home Worker or Home-Office (Philadelphia/ Durham)]

Position Summary:

We are seeking a dynamic and strategic Vaccines Training Manager to lead the development and execution of training programs tailored to the retail market segment. This role will be instrumental in enabling field teams and Key Account Managers (KAMs) to effectively engage retail partners, drive vaccination uptake, and build long-term partnerships. The ideal candidate brings a strong background in vaccines, retail pharmacy, and account management, with a passion for elevating the capabilities of commercial teams to deliver exceptional customer value.

Key Responsibilities:

• Design & Deliver Training: Develop and execute engaging, impactful training programs focused on vaccine products, retail market strategies, and key account management techniques.
• Retail Market Focus: Customize training content for retail stakeholders (e.g., pharmacy chains, mass merchandisers, grocery pharmacies), ensuring relevance to retail-specific needs, regulations, and business drivers.
• KAM Enablement: Equip Key Account Managers with strategic selling skills, business acumen, and tools to build and grow national and regional retail accounts.
• Cross-Functional Collaboration: Partner with Sales Leadership, Marketing, Medical Affairs, and Market Access to ensure consistent messaging, aligned strategies, and integration of insights into training curricula.
• Performance Analysis: Evaluate training effectiveness using KPIs and feedback mechanisms to continuously optimize program impact and learner engagement.
• Market Intelligence Integration: Stay current on market trends, competitor strategies, and retail landscape shifts to incorporate relevant insights into training materials.
• Coaching & Field Support: Provide in-field coaching, support new hire onboarding, and serve as a resource for ongoing skill development and product knowledge.

Qualifications:

• Bachelor's degree in life sciences, business, or related field; advanced degree a plus.
• 5+ years in pharmaceutical/biotech industry, preferably in vaccines, with strong experience in retail markets and/or key account management.
• Experience in commercial training, sales enablement, or learning & development strongly preferred.
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Proven track record of developing and delivering impactful training solutions.
• Excellent communication, facilitation, and stakeholder management skills.
• Strategic thinker with the ability to translate business goals into training outcomes.
• Ability to travel as needed to support training initiatives

Preferred Skills:

• Experience with adult learning principles and instructional design.
• Strong understanding of the U.S. immunization landscape, including retail provider dynamics.
• Familiarity with CRM systems, data analytics, video editing software, and digital training platforms (e.g., LMS).

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:

• Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigour and risk.
• Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
• Continuously looking for opportunities to learn, build skills and share learning.
• Sustaining energy and well-being.
• Building strong relationships and collaboration, honest and open conversations.
• Budgeting and cost-consciousness.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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