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Director Program Management - Spectrum News

Charter Communications
Jun 07, 2025

This position is responsible for the strategic leadership and the successful delivery of programs within the Spectrum Networks Product and Technology portfolio, consisting of IT, newsroom technology, video broadcast and distribution, and digital products. This position directs cross-functional teams to ensure the successful delivery of strategic roadmaps across the technology organization, establishes project management standards and practices, and provides executive reporting to ensure transparency and clarity of program status.

RESPONSIBILITIES

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently supports all efforts to simplify and enhance the customer experience.

Directs a team responsible for the delivery of programs and projects within the Spectrum Networks Product & Technology group.

Directs a program direction, supporting business cases and various enterprise-wide high-level project and program plans.

Manages a team to ensure the delivery of projects and manages project scope, timing, and budgets as needed, based on the needs of the business.

Provides oversight and leadership to other Project Managers in project and resource planning, assigning projects, and provides support to direct report project managers.

Responsible for performance review and monitoring continuous improvement plans.

Drives an operating rhythm for all project delivery teams that unifies the way we work across all markets.

Leads a unified portfolio management process for technology projects, leveraging tools, practices, and systems that create transparency and consistency across all markets.

Reconciles plans and technology systems against our desired future state, redefining our roadmaps with a long-range plan.

Works with stakeholders to continuously prioritize delivery roadmaps, creating transparency, clarity of commitments, and a change management processes.

Serves as a mentor to program and project managers and project leaders to educate and assist them with implementing project management processes and making improvement/changes.

Manages project staff results by coaching, counseling, and disciplining employees; plans, monitors, and appraises job results.

Accountable for the creation and execution of project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations.

Accountable for plans and teamwork assignments, directing work efforts, reviewing integrated project plans, escalating & communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate.

Works with senior leadership and stateholders to develop program direction and changes.

Works with stakeholders to define long-range plans, including associated budget forecasts.

Responsible for delivering all projects contained in the project portfolio on time, within budget and meeting the strategic and business requirements.

Responsible for tracking key project milestones and recommending adjustments to Project Managers.

Partners with senior leadership and stakeholders to identify and prioritize opportunities to achieve the goals of the enterprise.

Partners with senior level management with minimal direction.

Responsible for managing all aspects of the design, development and implementation of the program.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Demonstrated management skills leading teams of individual program and project managers

Ability to build high performance teams

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to prioritize and organize effectively

Ability to define key performance indicators/metrics

Ability to effectively analyze and interpret data

Ability to show judgment and initiative to accomplish job duties

Ability to document, prepare, and deliver data-driven presentations

Ability to communicate with all levels of management and company personnel

Ability to influence internal and external key stakeholders and build consensus

Ability to make decisions and solve problems while working under pressure

Ability to provide leadership and direction to cross-functional and virtual teams with a mixture of direct and dotted-line reporting

Ability to supervise and motivate others

Ability to develop strong working relationships with peers and project members

Ability to oversee and manage large, complex, diverse and strategic projects that impact the organization as a whole

Ability in implementing program and project plans and monitor progress, resource usage and quality

Demonstrated understanding and ability to manage complex program and project budgets

Demonstrated knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified

Required Education

Bachelor's degree in engineering, technical, or related field, or equivalent experience

Required Related Work Experience and Number of Years

Management Experience - 5+

Managing complex programs or projects - 8+

Preferred Education

Advanced management or technical degree

Project Management certification or successful completion of a recognized project management curriculum

Preferred Related Work Experience and Number of Years

Telecommunications Industry experience preferred - 5+

Experience working with video solutions, digital technologies, and AI

Working Conditions

Office environment

Exposure to moderate noise levels

Travel required


KGN705 2025-55827 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $124,000.00 and $220,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
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