Oncology Care Specialist - Methodist Oncology Navigation

Education: HS Diploma/GED

Coordinates the care and experience of our Oncology patients through the cancer care continuum.
Schedules appointments with health care specialists and support services for the Oncology patient
Assists patients in accessing cancer care and navigating healthcare systems
Works to improve the timeliness from diagnosis to treatment for patients by identifying organizational barriers to care
Uses organization, time management, problem-solving, and critical thinking to assist patients efficiently and effectively
Initiates efficiently securing appointments for patients in an effort to decrease patient outmigration/increase patient retention
Sets up appointments with the financial counselors
Builds trust by being accessible, accurate, supportive, and acting within scope of practice
Performs administrative duties accurately and efficiently
Supports a smooth transition of patients across screening, diagnosis, and into active treatment, survivorship, and/or end-of-life care, working with the patient's clinical care team
Arranges transportation as needed for patients Interacts with staff, physicians, patients and families, and internal and external departments/offices to ensure customer satisfaction.
Communicates with ancillary departments to define and resolve specific problem areas and ensure continuity in patient care
Demonstrates ability to work effectively with others and promote good interpersonal rapport among others
Demonstrates win/win attitude & problem-solving skills
Seeks input from physicians regarding satisfaction with level of patient care and/or quality concerns
Demonstrates support for departmental and institutional leadership
Participates actively in Oncology departmental meetings and committees to promote the Oncology Program and actively seek feedback for improvement
Participates in interprofessional teams to provide patient- and population-centered care that is safe, timely, efficient, effective, and equitable
Participates in outreach and marketing to employed and independent providers to ensure they are familiar with the services provided
Maintains confidential information Coordinates and leads the development of the lung screening program
Evaluates all lung screening orders for eligibility criteria
Analyzes the EPIC workqueue with lung screening orders on a daily basis
Communicates with patients to determine if they meet the eligibility criteria for a lung screening
Tracks all lung screening patients in electronic navigation software in a consistent, organized manner
Ensures all monthly lung screening reminder letters are sent to patients
Communicates effectively with referring providers/their offices regarding patient eligibility for a lung screening
Monitors lung screening patients to ensure compliance with follow-up recommendations from lung screening
Reviews, processes, and records follow-up recommendations from lung screenings
Coordinates any follow-up recommendations for further diagnostic workup with the ordering provider's office

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.