New

Associate Software Quality Assurance Analyst, DentaQuest

Sun Life
sick time, 401(k)
United States, Missouri, Kansas City
2323 Grand Boulevard (Show on map)
Jun 14, 2025
Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. The opportunity: The Associate Software Quality Assurance (SQA) Analyst supports operational goals and objectives by working closely with software developers, SQA peers, and business stakeholders to review use cases and develop and execute test plans, and test cases to ensure application development meets or exceeds business requirements. How you will contribute: Perform testing on an agile team Work with the Development Team to develop and document test plans and test cases Review all documentation provided by the project teams and ensure full understanding of the documented requirements, technical enhancements, process development and workflow configuration required Create and execute test scripts using manual and automated testing as specified by DQ standards Document, communicate, and work to resolve all defects found during testing Seek team and stakeholder feedback on all test plans and test cases Diagnose, troubleshoot and research application/system issues as required and propose solutions to problems; provide resolution in a timely and accurate way, while ensuring high levels of customer satisfaction Ensure defects are entered within the DentaQuest Enterprise Defect Tracking System with an appropriate sense of urgency and monitor/track progress through resolution Participate in all required meetings to gain additional requirement knowledge, confirm current state of project and stay apprised of any changes being made Create reusable test plans and test case templates and processes as needed Develop, execute, validate and document thorough and accurate regression and smoke test scenarios Prepare documentation using tools such as Visio, Word and Excel Participate in the testing of enterprise software upgrade initiatives Take the primary testing role on projects that may be waterfall in nature Presenting findings to IT stakeholders Other duties as assigned. What you will bring with you: BS or equivalent work experience in computer sciences or related field. Minimum 2 years using automation tools, Postman, Selenium and Playwright. Proficiency with general office productivity software Exceptional communication skills and the ability to communicate appropriately in a business context including verbal, written, interpersonal, organizational and public speaking. Ability to work in a team setting including problem-solving, communication, and strong decision-making skills. Ability to prioritize and organize multiple tasks with tight deadlines. Ability to handle multiple projects and priorities in a fast-paced, result-driven environment. Excellent analytical skills, as well as accuracy and attention to details Excellent organization and prioritization skills. Effective oral and written communication skills Required to provide off-hour support during prod deployment and troubleshooting production issues. Required to attend additional training as requested/deemed necessary. Salary: Salary Range: $64,000 - $86,400 At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: IT - Application Development Posting End Date: 03/07/2025