Clinical Coordinator

Temple University's Faculty Dental Practice is searching for a Clinical Coordinator!

Become a part of the Temple family and you will have access to the following:

Full medical, dental, vision coverage
Paid time off
11 Paid Holidays
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

Salary Grade: T25
Learn more about the "T" salary structure here: "T" salary structure
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Job Summary:
As the second-oldest dental school in the U.S., the Maurice H. Kornberg School of Dentistry upholds a legacy of innovation in dental education, research efforts, community service and pioneering healthcare services. Founded in 1863, Kornberg remains a pillar in the dental community. We have more than 7,000 alumni currently redefining the field of oral health around the world. In 2023, the school proudly celebrated its 160th Anniversary.

Kornberg supports health and wellness through a range of diverse educational programs and comprehensive patient services. Our students become dedicated and ethical professionals who honor the traditional models of dental care while staying focused on discovering new ones.
We train the experts who lead the field.

Our renowned faculty and staff provide students with a wealth of opportunities and resources, including smart classrooms, digital dentistry labs, clinics and a preclinical lab that emphasizes collaboration. Students pursue postbaccalaureate, predoctoral, continuing education and advanced education in general dentistry programs.

Under the direction of the Department Chairperson/Director, serve as Coordinator for all patient functions associated with the clinics. The coordinator is also responsible for reviewing treatment plans and financial records and determines payment status of each patient. The coordinator should also be able to communicate patient status of each patient. The coordinator should also be able to communicate patient status with assigned resident and supervising faculty; direct residents or patients to complete payments; prepare weekly reports on procedures completed in clinic and payment status; manages all information using electronic health record system of the school; review needs for instruments and materials and order items as necessary; ensure that all resources are efficiently used; and report on status of inventory on monthly basis to the Chair/Director. Interface with faculty on course of action bases up on collected data; serve as the receptionist for all patient functions associated with the clinics. Answer telephone, greet patients, schedule appointments, perform billing functions, including verification of insurance, preparation of fee slips receipts, maintain patient records, and perform other clerical functions in support of the department. Requires a thorough knowledge of department and School of Dentistry practices, policies and procedures. May be required to act and make decisions independently. Perform other duties as assigned.

Required Education and Experience:
Bachelor's degree and at least 3 years related experience or dental assistant training and certificate from an accredited school. Must have radiology certification from the state of Pennsylvania and CPR certification.

Required Skills and Abilities:
*Schedule appointments in Axium.
*Perform front desk activities for the clinic, greeting patients and visitors. Check-in patients and announce their arrival. Check patient out of Axium at the end of appointment. Answer and screen telephone calls, taking messages and relaying information in a timely manner. Schedule patient appointments with residents; schedule patients for x-rays as needed.
*Confirm patient appointments and pull patient charts prior to appointment.
*Manage patients' charts, records, payments and files. Prepare charts for new patients, assuring and verifying accuracy of information. Maintain and update all charts for existing patients.*Research misplaced/lost patient records.
*Maintain patient wait list, as needed.
*Handle billing functions for department. Includes preparation of fee slips and receipts; obtain, verify and complete insurance forms for 3rd party carriers assuring accuracy of information and attaching x-rays and /or other pertinent required information. Send notices to patients on balances due as necessary. May set up payment plans for patients.
*Maintain record of residents' progress and activities.
*Prepare and present periodic reports as requested.
*Compile various lists, including a listing of appointments schedule for the day listing doctor's name, patient's name and type of procedure, materials inventory and utilization, and financial reports.
*Work with other departments to ensure accuracy of information as needed.
*Provide dental assistant functions as needed.
*Assist with department policies and procedures as appropriate.
*Resolves issues, impacting the operations and/or outcomes of the clinics.
*Recommend solutions to problems/issues.
*Order supplies using TU Marketplace, etc., as needed.
*Perform other duties as assigned.

Preferred
*Experience managing clinical operations in a Dental office setting.
*Knowledge of billing procedures.

This position will be on-site.
This position requires a background check.
This position requires Child Abuse Certifications prior to the commencement of service

Temple University:Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.

Compliance Statement:In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report.

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900.