New

Desktop Support Specialist

TEKsystems
$28.00 - $32.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Jun 15, 2025
Description * Minimum 5 years of experience in IT operations, with a proven track record of managing a team * Proficient in administering and troubleshooting Windows OS, Active Directory, and cloud-based services * Proficiency in troubleshooting hardware and software issues. * Experience with Active Directory, Group Policy, and network configurations * Familiarity with virtualization technologies (e.g., VMware, Hyper-V). * Knowledge of scripting languages (e.g., PowerShell, Bash) for automation. * Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop). * Understanding of ITIL processes and best practices. * Experience with endpoint management solutions (e.g., SCCM, Intune). * Knowledge of cloud services (e.g., Office 365, Azure). * Familiarity with mobile device management (MDM) solutions. * Ability to document processes, train team members, and ensure smooth operations * Experience with IT service management tools and ticketing systems * Excellent problem-solving and critical thinking skills to quickly identify and resolve issues * Willingness to work collaboratively with the IT leadership team and other departments * Ensuring business continuity and maintaining system uptime * Coordinating with other departments and stakeholders as needed Skills Desktop, Windows 10, Troubleshooting, Windows, Active directory, Imaging, Hardware, Deployment, Office 365, Sccm, Printers, Ticketing system, configuration, vdi, deployment software Experience Level Expert Level Pay and Benefits The pay range for this position is $28.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chicago,IL. Application Deadline This position is anticipated to close on Jun 21, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.