Quality Engineer

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

As the Corporate Quality Engineer, you will work closely with many New Balance Value Chain and other business functions to drive quality processes and solutions. This is an individual contributor role that will help engineer solutions whenever gaps are found that could lead to a quality issue. You will input, maintain, and share accurate quality data to be used for reporting, decision making, and to drive continuous improvement on current and future footwear and apparel styles. You will support various business functions by both helping to troubleshoot quality and performance-related issues as they arise as well as leading larger continuous improvement efforts to address systemic issues and opportunities.

MAJOR ACCOUNTABILITIES:

* Develop and maintain the Quality Manual, Quality Policies, SOPs, Best Practices, Workflows, NB's Quality Data Management System(QDMS), NB's Quality Information Management System(QIMS), and Quality Training programs. Explore new system solutions with consultants and vendors.

* Collaborate with NB Business Functions such as Product Development, Sourcing, Materials, Master Data, Regulatory, IP&A, and Apparel on any quality-related inquiries or issues.

* Utilize Root Cause/Corrective Actions (8D) and Improvement Projects (DMAIC) to address quality issues.

* Lead and participate in continuous improvement and problem-solving activities using the DMAIC method to identify root causes and implement sustainable containment, corrective, and preventative actions.

* Improve existing and develop new quality plans and methods to ensure that products and processes deliver NB's quality standards and customer expectations.

* Partner with quality leaders within the organization to coordinate efforts across functions and ensure consistency of processes, standards, and procedures relative to quality.

* Collect, analyze, and share accurate, value-added quality data with relevant parties at different levels of the organization to support meeting key business metrics and goals.

* Assist in the development, commercialization, and production trials of new styles with a focus on identifying potential issues so that they can be resolved before production starts.

REQUIREMENTS FOR SUCCESS:

* Minimum of a bachelor's degree in engineering or relevant work experience.

* Strong planning, prioritization, and organization skills with the ability to multi-task and manage multiple projects simultaneously.

* Ability to successfully navigate an environment with a high degree of independence while partnering with several cross-functional groups across the organization.

* Experience with quality management tools and methods (i.e., DMAIC, Lean, Six Sigma, Statistical Process Control, FMEA, CAPA) as applied to product manufacturing and process development is a plus.

* Occasional travel to other NB locations and supplier locations may be required.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.