New 
Security Console Operator
 Brigham & Women's Faulkner Hospital | |
 United States, Massachusetts, Boston | |
| 1153 Centre Street (Show on map) | |
 Jun 20, 2025 | |
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Summary:
The Security Operations Monitor is responsible for overseeing security systems and ensuring a safe environment for patients, visitors, and staff. This role includes real-time monitoring, emergency response coordination, and accurate documentation of security-related incidents across the hospital campus. Essential Functions: Monitor security systems, including CCTV cameras, access control, and alarm systems, to identify and respond to potential threats or breaches. Maintain situational awareness by actively observing video surveillance feeds and responding to alerts. Accurately document and report suspicious activity, policy violations, and incidents according to established protocols. Respond promptly to emergency situations including medical emergencies, fires, and security breaches. Activate emergency protocols and coordinate response efforts, including notifying appropriate personnel and emergency services. Maintain clear communication with emergency response teams to ensure coordinated and effective resolution. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in security operations, preferably in a healthcare or similar setting. 1-2 years preferred Knowledge, Skills and Abilities - Knowledge of security systems, including CCTV, access control, and alarm systems. - Familiarity with emergency response protocols and procedures. - Excellent observation and situational awareness skills. - Strong problem-solving and decision-making abilities in high-pressure situations. - Effective communication and interpersonal skills to interact with individuals at all levels, including patients, visitors, and staff. - Ability to maintain composure and make sound judgments during emergencies or stressful situations. Physical Requirements Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |