IT SAFe Scrum Master/Team Coach

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact-across industries, countries, and careers.

From engineering and product to digital services and customer experience, you'll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work-on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

The IT SAFe Scrum Master is responsible for a variety of IT programs and policies, often encompassing several areas of IT including networks, programming, web, etc. Assignments may include development, implementation, and evaluation of programs or policies, and may focus on service delivery within a segment of the organization. May work with or manage external vendors to develop, administer, and/or evaluate programs.

We are looking for a Scrum Master to coordinate and coach our IT Network Teams.

• You will be responsible for applying Scrum to produce high quality work. Scrum Master duties include managing timelines, resolving problems, and coaching team members on SAFe Agile methodologies.
• An advocate for the team and assists them on their continuous improvement initiatives to achieve greater effectiveness, efficiency, and customer satisfaction.

How you can help:

• Accountable for the delivery of committed SAFe features. Guides the team through Program Increment Planning process.
• Helps the team define how they want to execute work during sprints/program increments.
• Facilitates Scrum meetings during Program increment planning and during the sprints.
• Helps remove impediments for the team.
• Closely work with the Release Train Engineer to support all relevant ART (agile release train) and coordinate inter-team dependencies during PI planning and execution.
• Guides the team through constant process improvement through sprint planning, backlog refinement, retrospective, release planning, and other events as necessary.
• Champion the use of tools to tie activities at the Delivery Team Level to the Program team level and items at the Portfolio Team Level.
• Champion the use of tools to track key metrics (lead time, number of defects per release, mean time to recover from defects, deployment frequency).

Skills Necessary:

• Must understand Agile theory and SAFe concepts
• Must understand Lean theory and concepts (MVP, Iterative Delivery, Learning/Measuring/Adjusting)
• Must have a Continuous Improvement/Learning mindset
• Knowledge on SAP ERP Delivery
• Must be organized
• Some Program Management skills can be helpful, but this is not Program Management
• Conflict Resolution Skills
• Team Awareness
• Problem Solving

Qualification:

• 3+ years of experience working with Agile/Scrum or project management role
• SAFe certifications and experience is an advantage

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How to Apply ?

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