Project Manager II (Training and Resource Mgr)

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

Are you highly organized, detail-obsessed, and passionate about creating a more energy-efficient future? We're looking for a Training and Resource Manager to keep our outreach team running smoothly. You'll be the go-to person for keeping projects on track, coordinating and providing trainings, and supporting communication across teams.

In this role, you'll help manage logistics behind our incentive programs, coordinate fun and informative training resources, support outreach efforts, and even help plan our events. It's the perfect fit for someone who thrives behind the scenes but enjoys collaborating with a dynamic, mission-driven team.

What You'll Be Doing

Training Development & Coordination

• Help identify and organize training topics for internal teams and external partners

• Facilitate creation of curriculum, content and trainings; train outreach staff and manage our training platform

• Collaborate with the TA Manager to ensure smooth and insightful delivery of "Insider" newsletter/blog

• Act as point person for client regarding training and curriculum development for internal outreach team and trade ally education

Incentive Program & Verification Support

• Answer questions from internal teams and track requests related to equipment qualification

• Manage and update our Q&A databases for internal communications

• Oversee final stages of projects and ensure closing/payments

Outreach & Program Support

• Support the Outreach team with technical and training-related needs

• Build and maintain quick-reference one-sheets for energy efficiency measures

• Assist in reviewing installation manuals to identify program gaps

• Provide implementation support for the Homes & Here and other supplementary programs

Event Coordination

• Team up with marketing to manage outreach event logistics, attendees and Eventbrite pages

• Book venues, maintain event calendars, and handle registrations

• Help coordinate both in-person and virtual outreach events

Ad-hoc Responsibilities

• Keep our CRM system up to date with current contacts and service data

• Maintain accurate master lists for Trade Allies and contractors

• Track external participant projects and assist in contractor recruitment efforts

• Work with the data team to generate recruitment and outreach lists and additional data requests, as needed

Required:

• 5+ years working in administrative support, sales, customer service, or related experience (preference in the energy efficiency field)

• Intermediate proficiency in MS Office tools (i.e., Outlook, Excel, Word, SharePoint, Teams)

• Experience using a CRM or similar system to track customer and/or project details

• Ability to understand, interpret, and apply technical information

• Experience facilitating, performing or creating trainings for technical skills

• Demonstrated ability to manage multiple tasks to meet short turnaround times while adhering to strict quality control standards

• You enjoy helping others stay informed and on track

• You are comfortable setting expectations and deadlines for co-workers

Preferred:

• Experience working with energy efficiency incentive rebates or programs

• Knowledge of HVAC systems, insulation, and building science principles

• Advanced education such as Associates, Bachelor's, or higher degree in Business Management, Business Administration, or related field

• Basic knowledge of real estate building types including residential, multifamily and/or commercial buildings

• Basic knowledge of HVAC systems and weatherization products.

• Bilingual in Spanish and English

Expected salary range for this role is $74,000 to $89,000 for employees based in the Portland, OR area.

Our Mission

We understand our clients' goals, and embrace them as our own, applying creativity, experience, integrity and dedication to deliver superior solutions to the world's energy, environment and infrastructure challenges.

Our Vision

We will solve the challenges of making the Earth a better place to live - community by community.

TRC is ranked #16 on ENR's list of the Top 500 Design Firms in the United States.

Please watch the video below to learn more:

https://bit.ly/3uJdTWh

Benefits*: TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available on TRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.