Pega Lead Developer/Architect

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What you'll be doing...

As a Principal Engineer in CXP Platform organization , you will be responsible to lead, design and deliver projects utilizing VCG Pega platform and Java technology across associated applications including PEGA-CJCM, PEGA-NBX/RTD, OMP across multiple LOBs.

You will be responsible for the following but not limited to:

• Liaising with different business stakeholders, GTS partners groups and lead cross-functional development teams in designing and delivering optimal, high quality software utilizing Pega products, on time and within budgets.

• Bringing the customer journeys together across sales, service & support domains and come up with wholesome and seamless customer experiences.

• Ensuring platform stability; that it is highly performant and fault-tolerant and can handle Iconic loads, and also lead the application migration to microservices, AWS, leveraging Pega, Adobe integrations and the transformation to North Star Architecture.

• Framing technical architecture guidelines, providing mentor support and guidance to the team and presenting regular status updates to VCG executive leadership.

• Understanding the cutting-edge concepts and capabilities of PEGA and utilizing them to engineer customer journeys.

• Implementing integrations such as REST, SOAP, File Listener, MQ and Error handling.

• Adhering to the best practices including but not limited to Pega specific Guardrails. Prevent business disruption by predicting pitfalls & avoiding production issues.

• Developing and implementing new systems and continuously ensuring optimum performance of the systems.

• Leading multiple projects and managing deadlines along with troubleshooting to facilitate effective and efficient resolution of problems.

• Managing systems in a heterogeneous environment and delivering scalable and performant solutions that will drive seamless customer experience.

• Coordinating requirements and product deliverables between offshore team and business SMEs.

• Partnering with different business stakeholders, GTS partners groups and lead cross-functional development teams in designing and delivering major large scale transformation programs such as actualizing the on/offboarding journey, encompassing system/policy/process/human factors from order to bill ( pre-order, order submission, activation, port-in , promo...) on time and within budgets.

• Participating in Tek Talks, Lunch & Learn activities & Hackathons etc., showcasing platform capabilities & coming up with innovative solutions for meeting business demands.

• Overseeing development and prod support including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

• Providing proactive platform governance is a key responsibility that is required for ensuring system stability and avoidance of system and customer disruption.

• Achieving objectives relative to a specific program task, project or initiative with limited supervision.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Experience in all phases of the Software Development Lifecycle, including system analysis, coding, testing, debugging and documentation.

• Experience with Order Management applications architecture, development, operations & troubleshooting.

• Experience in PEGA case management.

• Experience in Java, J2EE, Web technologies, Design Patterns, OOAD, UML.

Even better if you have one or more of the following:

• Bachelor's or Master's degree in computer science, software engineering, or other related field.

• Pega certification - Pega Certified Lead System Architect (PCLSA).

• Experience in developing web services using technologies such as REST, XML over HTTP and optionally, SOAP.

• Experience developing applications using Spring, Spring boot.

• Experience with large scale transformation efforts.

• Knowledge of Sales, Digital experience and Customer service operations.

• Understanding of core platforms such as ACSS, POS, and CXP Services.

• Knowledge of North Star Architecture (SOE, SOI, CXP and SOR).

• Working knowledge of VIP/POS BE.

• Familiarity with public cloud technologies.

• Experience in strategically integrating AI technologies into enterprise-wide systems and core business processes to drive efficiency and innovation.

• Experience in Agile methodologies.

• Possess analytical skills to analyze, evaluate identifiable factors and assess a user or client's needs to find the most suitable solution.

• Possess good problem solving skills and provides resolutions to a diverse range of complex problems. Demonstrates organizational, time management and good judgment in selecting methods & techniques for obtaining solutions.

• Good presentation, written, verbal and problem solving skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.