Student Services Analyst (Specially Funded)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition assistance, tuition reimbursement, 403(b)
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 United States, Arizona, Tempe | |
| 2411 West 14th Street (Show on map) | |
 Jul 23, 2025 | |
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Student Services Analyst (Specially Funded) Job ID: 321623 Location: District Support Services Cntr Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $52,525.00 - $68,282.00/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Funding Information This is a grant funded assignment with a projected end date of 06-30-2026 with renewal based on available funds and the needs of MCCCD. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary Provide professional, first semester experience academic advising to students from industry and community partners, while providing student support efforts, improving retention and building persistence. Provide 1:1 initial advising and group advising while guiding onboarding, admissions and application processes. Coordinate and administer outreach services with community and industry partners to promote tuition assistance programs and benefit usage. Essential Functions 40% - Provides professional-level "first semester" experience academic advisement to students from business and industry partners, to support student learning, persistence, and degree completion. Provides 1:1 as well as group academic advising, on-boarding, and academic advising and success support functions to students to ensure ongoing successful progress to completion of degree program. Provides guidance to students on goal setting, decision making, degree and certificate options, transfer pathways, course selection, registration, academic progress and satisfactory progress toward certificate/degree using PeopleSoft and other technology. Provides advice and consultation to students in selection of options best suited to student's goals, interests and skills. Work with multiple students simultaneously in a fast paced environment. Ability to work in a hybrid / in office environment. 20% -Coordinates and administers outreach services with business and industry partners to include but are not limited to: marketing/recruitment; enrollment services; academic advisement; in class presentations and workshops; and more. Works collaboratively and collegially with academic units and student services throughout the 10 Maricopa Community Colleges and across the district to facilitate comprehensive academic support. 20% - High levels of accuracy, customer service in person, phone, email, chat and other communication modes with follow up on leads on interest and inquires of student supporting student retention. Collects, inputs, modifies, and verifies student information into Online Student Information System including admissions, class registration, residency, transcripts, graduation requirements. Evaluates performance and provides feedback on occasion. Handles immediate or sensitive issues requiring confidentiality or quality assurance. 20% - Creates and prepares reports; collects data, researches, analyzes and interprets complex information 10% Performs other duties as assigned Minimum Qualifications BachelorTMs Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications 1. Master's Degree in Counseling, Education, Academic Advising, Sociology, a liberal arts or sciences discipline, or related field 2. One (1) or more years of experience teaching or providing academic or career advising in a college or university setting 3. Experience using online student databases (i.e., SIS, PeopleSoft, Banner) 4. Experience using technology to support academic advising/career advising/student success/student learning 5. Experience working with students from diverse backgrounds and cultures 6. Experience applying academic or career advising approaches, theories, and/or competencies 7. Experience in working independently, prioritizing workflow, solving problems ,and making decisions 8. Experience developing and delivering presentations. Special Working Conditions Work with multiple students simultaneously in a fast-paced environment. Ability to work in a hybrid / in-office environment. Work is routinely performed in an indoor, office environment. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before July 27, 2025, to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321623&PostingSeq=1 jeid-7208a359775c1d4f8ea81613e7e40756 | |