Customer Service Representative

• Provide professional, courteous, and efficient customer support.
• Handle customer inquiries regarding products, orders, returns, repairs, and services.
• Process transactions accurately and efficiently using internal systems.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with internal departments (sales, logistics, repairs) to resolve issues promptly.
• Stay up to date on product knowledge and company policies.
• Handle escalated issues with empathy and professionalism.
• Meet or exceed individual and team performance metrics.

• Must have two years of related experience
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office Suite and comfortable using CRM systems.

• Medical, dental, vision, and life insurance
• Short-term disability
• 401k plans
• Weekly pay is available every Friday
• Employee discount programs
• Referral bonus potential

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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