Catering Sales Manager

Position Number: 40076436

Payroll Title: BLANK AST 3

Job Code: 4722

Job Open Date: 07/29/2025

Application Review Begins: 08/13/2025

Department Code (Name): FCHO (Faculty Club Housing Operation)

Percentage of Time: 100%

Union Code (Name): CX- Clerical Union

Employee Class (Appointment Type): Staff: Career

FLSA Status: Non-Exempt

Salary Grade: N/A

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $29.35 to $32.91/hour. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University. The posting salary range for this position is $29.35 to $34.46/year.

Work Location: The Club & guest House - 581

Working Days and Hours: Monday-Friday 8:30-5:00pm primary schedule, Days and hours will vary including nights and weekends based on events.

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: N/A

Special Instructions: For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement

Housing, Dining & Auxiliary Enterprises houses 10,000 students, faculty and family residents on campus, provides support services for 9,300 students residing in the communities adjacent to the campus, serves 21,000 customers daily in its retail and board dining programs, manages the UCSB Campus Store and University Center, hosts 150,000 guests annually for conferences and meetings, manages a major events center (Events Center), and oversees the administration of transportation, parking and fleet services. Additional responsibilities in the HDAE portfolio include Administrative & Residential Information Technology (ARIT) and The Club & Guest House. HDAE employs 600 full-time employees and 1,800 student employees. HDAE maintains a physical plant of more than 3 million square feet of buildings and 250 acres of grounds and landscaping.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties

The Catering Sales Manager is responsible for the catering sales and administrative management of The Club & Guest House catering services. Serves as the departmental liaison, assisting clients with planning catered events, assisting with menu selection, and arranging for rental equipment, linens and event decor. Works with The Club Scheduling on room logistics for in-house events. The organizational duties of the position pertain to processing catering orders, keeping accurate records of events, distributing catering orders in weekly BEO meetings, updating posted orders as necessary, and communicating all changes to necessary staff. Bills clients and works with the Club's Business Office ensuring all events for month-end are billed. Manages on site catered events when needed. The Financial responsibilities of this position relate to the monitoring and recording of monthly sales for budget purposes.

Required Qualifications

• High school diploma or equivalent combination of education and experience
• 1-3 years experience working in an office environment and knowledge in using Word, Excel, and Google Workspace (Sheets, Forms, etc) or equivalent combination of education and experience
• Excellent customer service skills
• Interpersonal and work leadership skills

Preferred Qualifications:

• 1-3 years catering planning or event sales experience
• Thorough knowledge in administrative procedures and processes
• Good verbal and written communication skills, active listening, critical thinking, multi-task and time management skills
• Excellent organizational skills, including the ability to manager in a high paced office environment with multiple demands

Special Conditions of Employment

• Mandated reporting requirements of Child Abuse
• Mandated reporting requirement of Dependent Adult Abuse
• UCSB Campus Security Authority under Clery Act
• Satisfactory criminal history background check
• UCSB is a Tobacco-Free environment

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegation or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

45% Catering Sales and Administrative Duties

• Coordinates catered functions with clients including reviewing menu, pricing events, and booking events.
• Provides menu options for clients based on cost, clientele, seasonal availability, or current food trends.
• Shares printed event documents to the Dining Room & Catering Manager, Chef, Dining Room & Catering Supervisor, and other staff.
• Maintains and encourages good communication and working relationships with campus departments, customers, employees, and student organizations.
• Attends weekly Scheduling meetings to coordinate room requirements based on catering needs.
• Orders linens and rental equipment.
• Emails Customer Satisfaction surveys to clients, collating responses, copying results and distributing.
• Utilizes Encore Club software and Excel for all catering events.

25% Organizational Duties

• Processes catering orders using Encore Club software.
• Prints, distributes, updates orders and ensures accuracy.
• Participates in weekly BEO meetings, supplies the following week's events, reviews all events with The Club's Dining Room & Catering Manager, Chef, General Manager, Dining Room & Catering Supervisor and Culinary Staff.
• Ensures that submitted invoices are accurate and that late charges or additional changes are added. Assists in collecting unpaid invoices.

25% Catering

• Manages catering events and supervises the staff on duty.
• Ability to make quick decisions in the event of a time or location change, set-up, staffing shortage, or food shortage.
• Provides excellent customer service

5% Financial

• Makes budget recommendations on monthly and annual sales. Assists the Dining Room & Catering Manager and General Manager with preparing the annual budget based on catering forecasts.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.
As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations - https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

*Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

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