The System Administrator is responsible for the installation, configuration, programming, maintenance, and reliable operation of computer systems and servers. This role includes managing both on-premises and cloud-based environments, ensuring system availability, performance optimization, and providing technical support to end-users. The administrator will be accountable for maintaining core system tools and integrations, as well as performing routine performance tuning and troubleshooting. This position focuses primarily on security-related technologies, including but not limited to Access Control Systems, CCTV Systems, Visitor Management Systems, and Badging Systems. As part of a collaborative team, the role demands strong communication skills and a commitment to cooperative problem-solving in a dynamic work environment. The ideal candidate will bring extensive experience in system administration, a strong aptitude for diagnosing and resolving technical issues, and a proactive approach to maintaining infrastructure stability and reliability. Responsibilities include but are not limited to:
- Monitor system performance and ensure high availability and continuity of services.
- Administer and maintain various security systems including access control, badging, CCTV, visitor management, weapons detection, perimeter detection, and server infrastructure supporting these systems.
- Perform regular updates to security systems including monthly patching, software and firmware updates.
- Handle various service requests and projects related to security systems including data exports/custom reports, troubleshooting broken equipment, managing users, and helping design and implement projects.
- Build, deploy, and troubleshoot computer workstations that support various security systems.
- Review or create reports to analyze data from various security systems to identify trends and anomalies.
- Willing to work outside regular business hours, including evenings and weekends, as needed to address critical issues or support maintenance activities.
- Comfortable operating in high-pressure environments, managing critical systems where downtime may result in significant operational or production impact.
- Develop and maintain comprehensive documentation for system configurations, procedures, and operational standards.
- Design, develop, and maintain external system tools and integrations to support operational efficiency and enhance system functionality.
Basic Qualifications:
- Bachelor's Degree in a related field from an accredited institution, OR
- 2+ years progressively responsible experience administering IT or Security systems (Access Control, CCTV).
- Experience working in a team environment.
- Able to analyze complex data and develop analysis-appropriate conclusions.
- Proven ability to work in a detail-oriented environment.
- Proficient in computer systems and software, including but not limited to Microsoft Office Suite and Microsoft operating systems across both server and client environments.
- Proficiency in SQL Server programming.
- Willingness to learn new skills and adapt to evolving technologies and processes.
- Knowledge and experience with any of the following programming languages: PHP, JavaScript, jQuery, and Node.
Preferred Qualifications:
- Experienced in operating and managing Avigilon CCTV systems.
- Experienced in the administration of security access control systems, with a preference for Schneider Electric Security Expert or Continuum.
- Experience administering IT related client server and cloud hosted systems.
- Proficient in developing and utilizing web-based interfaces.
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